Technical Support Agent

Há 1 mês


Lisboa, Portugal Atlean World Tempo inteiro

Do you have Technical Support experience and would like to join an international team? Check out this offer
- Your Next Job, Without Boundaries_

We are offering a great work experience in Lisbon, Portugal for a role as a **Technical Support Agent - Italian speaker.**

**Why a Technical Support Agent role is great for your professional and personal development**:

- Live in Lisbon and embrace multicultural experiences
- Represent an **international corporation and technology brand**:

- Fast-track career development opportunity

**What does your day-to-day in this role look like**:

- support deliveries and work with customers to resolve technical customer issues on the platform.
- determine technical support Pain areas and provide feedback and details to Technical Advisors.

**Requirements**:
**What do you need to be successful at this job?**
- Native level of written and verbal communication skills in **Italian**:

- Availability to work in rotating shifts
- Good computer skills
- Excellent communication and interpersonal skills and team spirit
- **At least a year of experience in Technical Support**:

- High School Diploma
- EU passport/ID or a portuguese resident card

**Benefits**:
**By joining this role, this is what you can expect**:

- Joyful Lisbon
- Skyrock Growth with a 12-month renewable contract
- Portuguese Extra Delights: Meal vouchers, Holiday and Christmas allowance
- Guardians of Wellness: Private Health Insurance from day one
- Gross salary : from 1300 to 1600€ per month
- Stable work and career progression;
Relocation Package is included:

- Flight to the Future: Covered flight expenses
- First-Class Arrival: Airport pick-up and settling assistance
- Nest in Comfort: Accommodation provided in shared apartments
- Language Safari: Complimentary Portuguese lessons
- Active & Awesome: Free sports activities and social events
- **Football tournaments, beach barbecues, surf lessons, and cultural events await**_
- **Make it your Next Job Without Boundaries**_

:::::::::::::
**Recruitment process**

To apply, send us your CV in English. Then, here are the stages in the recruitment process:

- Video interview with Filipa: this is an opportunity to find out more about your motivations and discuss the job in broad terms
- Online tests: tests (linguistic and/or technical) will be required to assess your skills
- Final interview with our client: the discussion will focus on the specific aspects of the position and the team.

If you are successful, you will receive a contract offer. Congratulations

Once the contract has been signed, all you have to do is book your plane ticket to Lisbon.

You'll be met at the airport and given your own private room in a shared flat :)

:::::::::::::
Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:
**Guiding Your Odyssey with Atlean World**

Personal Touchpoint:
As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:
Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:
Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.

Contratto di lavoro: Tempo pieno

Retribuzione: 1.300,00€ - 1.600,00€ al mese

Lingua:

- Italian at C2 or Native level (Obbligatorio)
- English at B2 level (Obbligatorio)

Località:

- Lisboa, Distrito de Lisboa (Preferenziale)



  • Lisboa, Lisboa, Portugal Cpm International Tempo inteiro

    About the RoleWe are seeking a highly organized and detail-oriented Technical Support Agent to join our team at CPM International. As a Technical Support Agent, you will be responsible for handling technical queries from clients via email and chat, with a focus on first-contact resolution.Key ResponsibilitiesUnderstand and respond to client requests in a...

  • Technical Support Agent

    2 meses atrás


    Lisboa, Portugal Iqvia Argentina Tempo inteiro

    Technical Support Agent - German Speaking Portugal, Homebased We are seeking a Technical Support Agent who is fluent in German to join our Electronic Data Capture team. This role involves providing first-line support for workstations and applications, supporting both current and new clients across Europe and North America. Additionally, you will assist with...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About Blu Selection: Our company is a global brand that specializes in Internet-related products and services. We are looking for a customer service-oriented individual to join our team as a Technical Support Agent.Salary: €1100 gross/month (paid 14x) + up to €200 performance bonus per monthJob Description: As a Technical Support Agent, you will provide...

  • Digital Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Support Tempo inteiro

    Unlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...


  • Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    **? Spanish Speaking Technical Support Agent, Are You Out There? ?**: We're on the lookout for a Spanish Speaking Technical Support Agent! This is a fantastic opportunity to break into the world of aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy sectors (Wow,...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    You're about to embark on a fascinating career journey in the gaming industry. As a Technical Support Agent, you will be responsible for delivering exceptional customer experiences, addressing escalated inquiries, and providing timely resolutions to technical issues related to products and services.Company OverviewYour future company is a global leader in...


  • Lisboa, Portugal Support Tempo inteiro

    Customer Support FR/ES Speaker @ MoveWORK To respond to incoming requests from platform users via the various communication channels;Responsibilities:Follow up requests until they are resolved in accordance with the internal process;Respond quickly and effectively to emergencies and reassure customers in the event of a problem;Escalate any difficulties...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly skilled Tech Support Agent to join our team at Cross Border Talents. As a Tech Support Agent, you will be responsible for providing top-notch technical support to our clients. The ideal candidate will have excellent communication skills, fluency in English, and a strong background in customer support or gaming.Key...


  • Lisboa, Portugal Amspace Recruitment Consultancy Tempo inteiro

    AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage.With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth.Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.#StrategicStaffing #InnovativeTalentSolutions #Recruitment Job...


  • Lisboa, Portugal Get The Job Tempo inteiro

    Founded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations.Welcome to the dynamic realm of technology companies, where innovation is the heartbeat and progress is the anthem. Are you ready to embark on a career that transcends boundaries and fuels your passion for technology?Don't you want to be part...


  • Lisboa, Portugal Recruitment Apple Lovers Tempo inteiro

    We are currently seeking a Customer Support Agent to join our Portuguese team. Details: - **Position**: Customer Support Agent - **Location**: Lisbon, Portugal - **Employment Type**: Full-time **Duties and Responsibilities**: - Provide professional support and ensure customer satisfaction. - Address customer complaints, offer timely solutions and follow...


  • Lisboa, Portugal Filipa Santos Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as a Technical Support...

  • Technical Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

    Job Title: Senior Customer Support AgentAbout the Role:At Job Squad, we are seeking a skilled Senior Customer Support Agent to join our team. As a Senior Customer Support Agent, you will provide exceptional support to our clients across Europe, utilizing your proficiency in Danish and English (B2) to communicate effectively.Your Responsibilities:Provide...

  • Customer Support Agent

    6 meses atrás


    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Identify issues...

  • Agent Support

    8 meses atrás


    Lisboa, Portugal Ria Tempo inteiro

    Being main point of support for agents. - Monthly meetings to review the evolution of each area. - To investigate benchmarking of competitors: - Calling the competition. - On internet. - Investigation with clients (agents) to investigate who works with the competition or our own agencies. - To attend the customers (agents) in the assigned area by phone,...


  • Lisboa, Portugal Filipa Santos Atlean World Tempo inteiro

    Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as a Technical Support Agent - Czech speaker. Why a Technical Support Agent role is great for your professional and personal development: - Live in Lisbon and embrace multicultural experiences - Represent an international IT brand - Fast-track career...


  • Lisboa, Lisboa, Portugal Multivison, Lda Tempo inteiro

    We are seeking an experienced Senior Team Leader to lead and manage a team of Technical Support Agents in a fast-paced, 24/7 helpdesk environment. The ideal candidate will be responsible for ensuring excellent service delivery, driving continuous improvement, and overseeing the performance and development of a team that provides technical support to clients...


  • Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    In collaboration, we are thrilled to partner with a leading multinational technology company to recruit a Dutch-speaking Customer Support Agent for their Lisbon team.Position: Customer Support Agent Location: Lisbon, Portugal Employment Type: Full-time Role Overview As a Customer Support Agent, you will be the voice of premium customer care, assisting...


  • Lisboa, Portugal Filipa Santos Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries!We are offering a great work experience in Lisbon, Portugal for a role as a Technical Support...


  • Lisboa, Portugal Filipa Santos Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries!We are offering a great work experience in Lisbon, Portugal for a role as a Technical Support...