Dutch-Speaking Customer Advisor

2 semanas atrás


Lisboa, Portugal BrightPathcompany Tempo inteiro

Location:Lisbon, Portugal (On-Site) Contract Type:Full-Time, 40h/week (Rotational shifts) Join a leading international BPO and build your customer service career in PortugalLooking for a fresh start abroad and a stable career in customer service? Join a global industry-leading company in Lisbon and support one of the worlds most well-known brands. This is a great opportunity to work abroad, gain international experience, and grow professionally in a multilingual environment. This position is ideal for Dutch speakers looking forcustomer service jobs in Portugal,work abroad opportunities, ormultilingual roles with relocation support. Responsibilities Assist Dutch-speaking customers via phone, email and chat. Provide accurate information, troubleshoot issues and ensure customer satisfaction. Maintain clear and structured case documentation in internal systems. Follow company guidelines and meet service level targets. Escalate complex cases to specialized teams when required. Requirements Native or C2 level in Dutch. B1/B2 level in English (for internal communication). Strong communication and customer-centric mindset. Ability to work on-site in Lisbon. EU citizenship or valid work permit for Portugal. Salary 1,253 gross/month x 14 months (Exact salary may vary depending on project) Benefits Private health insurance. Paid training. Company events and multicultural team environment. Opportunities for internal promotion and professional growth. Relocation Package (for candidates moving from abroad) Accommodation support or contribution (depending on project). Reimbursement of flight ticket after successful onboarding. Support with Portuguese documentation (NIF, NISS,



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