Application Support Specialist

1 dia atrás


Lisboa, Portugal askblue Tempo inteiro

Conhece a askblue? Nascemos em 2013, e prestamos serviços na área de tecnologias da informação. Estamos à procura de um Application Support Specialist para se juntar à nossa equipa em Lisboa, em regime hibrido. Requisitos: 2 Anos de experiência, suporte funcional aplicações de Salesforce; Experiência em gestão de serviço com entidades externas; Capacidade em liderar war-rooms em contexto de incidentes graves, assegurando a coordenação de vários stakeholders até a resolução do incidente; Experiência em desenho de mecanismos de controlos e KPIs em ambiente produtivo; Experiência em trabalhar sistemas ITSM (Por exemplo: Service Now); Preferência de experiência em trabalhar com APM (Ex: Dynatrace); Preferência de experiência do ponto de vista de utilizador consultar logs em Kibana; Preferência de experiência em Sistemas Distribuídos (Microserviços e APIs); Disponibilidade para realizar prevenções. Regime de trabalho: Hibrido Oferecemos: Acesso ilimitado à Udemy; 22 dias de férias mais 3 dias e meio de tolerância por ano; Seguro de saúde. Se estiver interessado na oportunidade, faça o upload do seu CV. ou envie-o para com a referência # no assunto. askblue - Where Business meets Technology



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