German social media customer support advisors

3 semanas atrás


Lisbon, Portugal Red Frog Recruitment Tempo inteiro

Join one of the world’s leading companies, dedicated to innovation and excellence in customer support.

Our Lisbon office is hiring German Social Media Customer Support Advisors to assist users with their inquiries and issues.

As part of this exciting and dynamic environment, you will provide customer support through social media platforms, ensuring a seamless and positive experience for all users.

What You’ll Do As a German Social Media Customer Support Advisor, you will be responsible for helping users with various questions and technical issues.

Your key responsibilities include: Customer Support: Handle inquiries from users via social media, phone, email, and chat in German, resolving issues efficiently and professionally.

Problem-Solving: Assist users with account issues, product functionalities, and troubleshooting, guiding them through step-by-step solutions.

Documentation: Accurately log and track customer interactions to ensure timely follow-ups and continuous improvement of services.

Relationship Building: Foster positive relationships with users by providing empathetic and helpful responses.

User Experience Enhancement: Gather and share feedback from users with the team to help improve services and ensure a high-quality experience.

What We’re Looking For We are seeking proactive and customer-oriented individuals who meet the following criteria: Language Skills: Fluent in German and English, with excellent verbal and written communication abilities.

Customer Focus: Passionate about delivering exceptional customer service and resolving issues effectively.

Problem Solving: Strong analytical and problem-solving skills to assist with diverse customer inquiries.

Tech-Savvy: Comfortable using digital platforms and familiar with relevant technologies.

Team Player: Collaborative mindset and the ability to work well both independently and in a team setting.

Time Management: Able to handle multiple tasks and prioritize effectively in a fast-paced environment.

What We Offer By joining our team, you’ll enjoy a wide range of benefits, including: On-Site Work: Work from our modern office in Lisbon, surrounded by an international and vibrant team.

Career Growth: Opportunities for professional growth and career advancement within a global company.

Training Programs: Continuous learning opportunities to enhance your skills and expertise.

Health & Wellness: Comprehensive health insurance and life insurance from day one, along with wellness programs to support your overall well-being.

️ Relocation Support: Assistance with your relocation to Lisbon to ensure a smooth transition.

Bureaucratic Support: On-site assistance with any necessary bureaucratic processes in Lisbon.

Don’t miss this exciting opportunity to join a global leader in customer support and make a real difference in user experiences Apply now and secure your spot



  • Lisbon, Portugal Red Frog Recruitment Tempo inteiro

    Join one of the world’s leading companies, dedicated to innovation and excellence in customer support. Our Lisbon office is hiring German Social Media Customer Support Advisors to assist users with their inquiries and issues. As part of this exciting and dynamic environment, you will provide customer support through social media platforms, ensuring a...


  • Lisbon, Portugal Red Frog Recruitment Tempo inteiro

    Join one of the world’s leading companies, dedicated to innovation and excellence in customer support. Our Lisbon office is hiring German Social Media Customer Support Advisors to assist users with their inquiries and issues. As part of this exciting and dynamic environment, you will provide customer support through social media platforms, ensuring a...


  • Lisbon, Portugal Cityjoboffers Tempo inteiro

    Description Are you passionate about Social Media and do you speak German? We have an exciting job opportunity for you! We are in search of German speakers to provide quality support for the Customer Delight Team at a leading social media company. Empower your digital skills and gain privileged know-how with this job...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated...

  • German Support agent

    6 meses atrás


    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Join our dynamic client, for a leading global social media platform that connects millions of people worldwide. We are dedicated to providing an exceptional user experience and ensuring our community thrives in a safe and engaging environment. We are seeking a talented and motivated German Support Agent to join our customer support team and assist our...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment?This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated...


  • Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as a German Social...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll do Provide support to high level clients to help them grow across multiple channels - chat, email and phone; Support and expand the self-serve advertising base for clients in the online and digital advertising domain; As a Customer Delight for Social Media, you'll provide pre and post-sales support for all self-service products; Provide product...


  • Lisbon, Portugal speakit Tempo inteiro

    Description Are you a German speaker? Are you ready to pack your bags and kick-start your career in Lisbon?We are looking for German Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising. Responsibilities:Provide B2B support to small and medium-sized businesses via chat, email, and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You've always wanted to take a look behind the scenes of one of America's most popular social media platforms? We are looking for someone who has a fable for advertising and sales. Are you a self-starter, quick thinker and can adapt quickly? Then read on and don't miss your chance to work in one of the most vibrant cities in Europe.TasksYour responsibilities...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You've always wanted to take a look behind the scenes of one of America's most popular social media platforms? We are looking for someone who has a fable for advertising and sales. Are you a self-starter, quick thinker and can adapt quickly? Then read on and don't miss your chance to work in one of the most vibrant cities in Europe.TasksYour responsibilities...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You've always wanted to take a look behind the scenes of one of America's most popular social media platforms? We are looking for someone who has a fable for advertising and sales. Are you a self-starter, quick thinker and can adapt quickly? Then read on and don't miss your chance to work in one of the most vibrant cities in Europe.Your responsibilities and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You've always wanted to take a look behind the scenes of one of America's most popular social media platforms? We are looking for someone who has a fable for advertising and sales. Are you a self-starter, quick thinker and can adapt quickly? Then read on and don't miss your chance to work in one of the most vibrant cities in Europe.TasksYour responsibilities...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Service Agent will be: Providing customer service via social media Supporting customers by providing product information Professional usage consulting for the products Processing of warranty cases Skills, experiences and interests you need to succeed in this role: A native level of German and a good level of...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll doProvide support to high level clients to help them grow across multiple channels - chat, email and phone;Support and expand the self-serve advertising base for clients in the online and digital advertising domain;As a Customer Delight for Social Media, you'll provide pre and post-sales support for all self-service products;Provide product and...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll doProvide support to high level clients to help them grow across multiple channels - chat, email and phone;Support and expand the self-serve advertising base for clients in the online and digital advertising domain;As a Customer Delight for Social Media, you'll provide pre and post-sales support for all self-service products;Provide product and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You've always wanted to take a look behind the scenes of one of America's most popular social media platforms? We are looking for someone who has a fable for advertising and sales. Are you a self-starter, quick thinker and can adapt quickly? Then read on and don't miss your chance to work in one of the most vibrant cities in Europe.Your responsibilities and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Social Media platforms fascinate you and you would love to learn how to use them for advertising and sales. Then read on and don't miss your chance to work in one of the most vibrant cities in Europe..Your responsibilities and impact as a Social Media SalesMarketing Support (German Speaker) will be: You would work for one of the world's biggest social...