Empregos actuais relacionados com Retention Marketing Manager - Lisboa, Lisboa - Darkroom

  • Retention Marketing Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cex Tempo inteiro

    CEX.IO is looking for a Retention Marketing Specialist to support the Retention Manager in executing and optimizing multi-channel communication campaigns. This role is perfect for someone looking to gain hands-on experience in marketing automation, user engagement, and data-driven retention strategies. You will be responsible for setting up, launching, and...

  • Retention Marketing Specialist

    Há 6 dias

    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    CEX.IO is looking for a Retention Marketing Specialist to support the Retention Manager in executing and optimizing multi-channel communication campaigns.This role is perfect for someone looking to gain hands-on experience in marketing automation, user engagement, and data-driven retention strategies.You will be responsible for setting up, launching, and...

  • Retention Marketing Expert

    Há 3 dias

    Lisboa, Lisboa, Portugal Darkroomagency Tempo inteiro

    Key ResponsibilitiesAs an Email Marketing Specialist, you'll be responsible for:Executing data-driven email and SMS strategies with the Retention Marketing Manager.Writing, proofing, and scheduling email and SMS campaigns for clients.Collaborating with clients to manage revisions and approvals.Developing creative campaign concepts for retention marketing...

  • Retention and Engagement Manager

    Há 4 dias

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We're seeking a talented Retention and Engagement Manager to support our efforts in driving user engagement and retention across our platform. As a key member of our marketing team, you'll work closely with the Retention Manager to develop and execute multi-channel communication campaigns that drive results.In this role, you'll have the opportunity to gain...

  • Retention Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cex Tempo inteiro

    CEX.IO is looking for a Retention Manager to take charge of internal user communications and build a holistic multi-channel communication system, where each channel complements others to maximize engagement and business impact. This role involves working with 15 million existing platform users, identifying opportunities to convert lower-value cohorts into...

  • Retention Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Social network you want to login/join with:CEX.IO is looking for a Retention Manager to take charge of internal user communications and build a holistic multi-channel communication system , where each channel complements others to maximize engagement and business impact.This role involves working with 15 million existing platform users , identifying...

  • Retention Marketing Director

    Há 13 horas

    Lisboa, Lisboa, Portugal Darkroom Tempo inteiro

    About UsDarkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses.We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos (2023), and our founders were named Forbes 30 Under 30 recipients for Marketing and...

  • Retention Marketing Lead

    Há 15 horas

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Sweatcoin is seeking a talented Retention Marketing Lead to develop and refine our CRM strategy, focusing on increasing activation, engagement, and retention while preventing churn. This role demands a tech-savvy individual proficient in CRM marketing automations.About the Role:Segmentation & Personalization: Identify opportunities to segment audiences and...

  • Retention and Engagement Expert

    Há 6 dias

    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    Job Summary:We're seeking a highly skilled Retention and Engagement Expert to join our team at Grabjobs. As a Retention Marketing Specialist, you'll work closely with the Retention Manager to develop and implement multi-channel communication campaigns that drive user engagement and retention.This is an exciting opportunity for someone looking to gain...

  • Retention and Growth Manager

    Há 3 dias

    Lisboa, Lisboa, Portugal Pager Tempo inteiro

    Job DescriptionWe are looking for a skilled Contract Retention Professional to manage our subscription renewal process and ensure high customer satisfaction. This role requires close collaboration with internal teams to drive customer adoption and mitigate churn risks.Responsibilities Include:Owning the subscription renewal process for assigned customers,...

  • Lifecycle Marketing Manager

    Há 4 dias

    Lisboa, Lisboa, Portugal Usercentrics Tempo inteiro

    About the PositionThe Lifecycle Marketing Manager will be responsible for leading and shaping our email marketing and lifecycle automation strategy to drive engagement, retention, and conversion.This role involves leveraging CRM expertise to optimize customer journeys, improve marketing automation, and ensure data-driven decision-making.The manager will...

  • Engagement and Retention Specialist

    Há 4 dias

    Lisboa, Lisboa, Portugal Goldenergy Tempo inteiro

    Job DescriptionWe're looking for an Engagement and Retention Specialist to play a key role in driving customer satisfaction, loyalty, and retention. The ideal candidate will possess strong communication skills, be able to analyze complex problems, and develop creative solutions.Responsibilities:Map and optimize the customer journey, identifying critical...

  • Associate Director, Retention

    4 semanas atrás

    Lisboa, Lisboa, Portugal Darkroom Tempo inteiro

    .About DarkroomWe're building the future of advertising and are looking for the minds to help us do it.Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses.We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos...

  • User Experience Marketing Expert

    Há 4 dias

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We're seeking a detail-oriented User Experience Marketing Expert to join our marketing team. In this role, you'll work closely with the Retention Manager to develop and execute multi-channel communication campaigns that drive user engagement and retention.You'll have the opportunity to gain hands-on experience in marketing automation, user engagement, and...

  • Customer Marketing Manager

    3 semanas atrás

    Lisboa, Lisboa, Portugal Rival Tempo inteiro

    .We believe it takes great people to create a great product.That's why our team lives our company values, and we hire based on them, too.Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier.Today, our cloud-based software is trusted by over 100,000...

  • Marketing Automation Specialist

    Há 4 dias

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    At GrabJobs, we're looking for a skilled Marketing Automation Specialist to join our team. In this role, you'll play a key part in supporting the Retention Manager in executing and optimizing multi-channel communication campaigns. This is an excellent opportunity for someone who wants to gain hands-on experience in marketing automation, user engagement, and...

  • Account Retention Expert

    Há 3 dias

    Lisboa, Lisboa, Portugal Pager Tempo inteiro

    Account Management OpportunityWe are seeking a skilled Account Management Professional to join our team. As an Account Management Professional, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.Responsibilities Include:Managing the...

  • Customer Retention Specialist

    Há 11 horas

    Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiro

    Job SummaryWe are seeking a Renewal Manager to join our dynamic and customer-focused team. As a Renewal Manager, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.About UsPagerDuty empowers teams of all kinds to do the critical work that...

  • Retention and Revenue Growth Specialist

    Há 2 dias

    Lisboa, Lisboa, Portugal GoStudent GmbH Tempo inteiro

    About the RoleThe Customer Retention Manager plays a vital role in retaining customers with the highest churn risk, directly contributing to revenue growth. This challenging position requires a skilled professional who can effectively identify customer problems and issues, negotiate with customers, and balance revenue targets and retention costs.In this...

  • Associate Director, Retention

    1 semana atrás

    Lisboa, Lisboa, Portugal Darkroom Tempo inteiro

    About DarkroomWe're building the future of advertising and are looking for the minds to help us do it.Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos...

Retention Marketing Manager

1 semana atrás

Lisboa, Lisboa, Portugal Darkroom Tempo inteiro

About Darkroom

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom is a progressive omni-channel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc , a top 1% digital advertiser by Varos (2023), and our founders were named Forbes 30 Under 30 recipients for Marketing and Advertising North America

We are looking for a highly innovative, data-driven Retention Marketing Manager, who's motivated by the challenge of working with some of the fastest-growing e-commerce and digital brands. You will join a team of email, SMS, and retention marketing industry experts to drive client revenue, and partner with internal cross-functional colleagues to go deeper into understanding our customer needs and insights with a specific focus on deepening retention and building loyalty. You will lead a cross-functional team to build creative strategies in email and SMS campaign development to help our clients grow.

This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Spain, Mexico, Portugal, and Brazil.

You should apply if this sounds like you:

  • You're passionate about e-commerce and digital marketing. You're immersed in the world of direct-to-consumer growth marketing.
  • 5+ years of work experience in digital marketing.
  • You immerse yourself in scaling personalized D2C/e-commerce email and SMS programs that build deep customer relationships for clients.
  • You can creatively message the value propositions of any brand's product catalog to create email and SMS campaigns that customers find to be engaging, informative, and persuasive.
  • You're passionate about developing creative customer journeys and loyalty programs that drive loyalty and lifetime value.
  • You have experience working in Klaviyo (or similar ESPs) including list segmentation, lifecycle drip automation, and triggered events. Additionally, you have knowledge of Shopify and its tech stack options such as Privy, JustUno, Yotpo, Octane AI, etc.
  • You have developed SMS strategies and have experience working with SMS platforms such as Attentive, PostScript, SMSBump, or Klaviyo.
  • You're used to working in a fast-paced environment and can project manage multiple tasks at once for yourself, your team, and your clients.
  • You love making data-driven decisions and excel at turning analytics into actionable SMS and email strategies that drive client revenue.
  • You dedicate time to learning and being on the cutting edge of trends and best practices in the world of DTC marketing.
  • You've had at least one direct report before OR exceptional leadership skills working with cross-functional teams.
  • Excellent verbal and written communication and presentation skills, plus the ability to clearly articulate and express complex and sometimes technical ideas to a wide variety of people and groups at any level.

A Day in the Life:

  • Develop strategic campaign calendars and prioritize projects and initiatives designed to scale your clients' email and SMS programs.
  • Provide support and guidance to help Retention Associates analyze data, develop winning retention strategies, and create reports for client's happiness.
  • Project manage and delegate client tasks to your team, consisting of both retention specialists and designers. Review all client briefs and designs for approval before they are sent to the client.
  • Assign segmentation and QA email and SMS campaigns ensuring flawless delivery to customer audiences.
  • Coordinate cross-departmentally with the Performance Marketing and Strategy teams to develop cohesive and creative campaigns that drive client growth.
  • Report on strategic KPIs for clients, creating insights and actionable recommendations to grow client retention engagement and revenue.
  • Execute automation/flow logic set-up, pop-up builds, and app integrations.

What It's Like To Work At Darkroom

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

  • Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy and holidays throughout the year to keep you recharged and sharp.
  • Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, São Paulo, and Barcelona
  • Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.
  • Finances, growth, and retirement: Equity incentives, and a profit-sharing opportunity so we can help you save as the company grows.
  • Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

#J-18808-Ljbffr