Senior Billing Specialist
Há 3 dias
The Billing and Time Management Senior Specialist role is responsible for executing day-to-day responsibilities within the areas of Customers' Billing and Time Management, while adhering to standard processes and procedures. Additionally, the O2C Billing and Time Management Sr. Specialist will work collaboratively with internal and external customers, cross-functional teams at various levels to resolve issues. This role requires exceptional customer service skills, a strong attention to detail, and the ability to work independently while assuming ownership of an assigned portfolio of accounts. Core Responsibilities Ensure that invoicing is completed in a timely and accurate manner. Validate billing attributes and handle exception. Support Operations' Teams in ensuring correct bill rates set up and alignment with customers' contracts and agreements. Monitor deadlines and cut-off times and ensure that quality and complete input is provided from relevant stakeholders. Maintain detailed records of customer correspondence. Assist with dispute resolution and escalate through the proper channels, if needed. Provide support on escalated issues, including such from the BPO and oversight the end-to-end billing activities. Provide feedback to the O2C Team Lead to ensure the relevance, accuracy and completeness of process maps and desktop procedures. Partner with internal departments to ensure accurate invoicing and resolve disputes. Adhere to policies related to the O2C process. Assist with external and internal audit requests, providing support where needed. Performs special projects and other duties as assigned. Technical Competencies Experience in customer facing - roles specifically covering O2C processes. Strong client service mentality: able to collaborate with stakeholders, employees, customers to deliver a positive experience. A basic knowledge and understanding of the mechanics in the O2C process stream and how these fit into the end-to-end financial process environment. Knowledge of internal controls, segregation of duties and compliance best practices. Grasp of basic accounting concepts and how O2C processes impact the company's working capital targets and financial performance.
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Senior Billing Specialist
3 semanas atrás
Porto, Portugal ManpowerGroup Tempo inteiroThe Billing and Time Management Senior Specialist role is responsible for executing day-to-day responsibilities within the areas of Customers’ Billing and Time Management, while adhering to standard processes and procedures. Additionally, the O2C Billing and Time Management Sr. Specialist will work collaboratively with internal and external customers,...
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Senior O2C Billing
2 semanas atrás
Porto, Portugal ManpowerGroup Tempo inteiroA staffing and recruiting firm in Porto is seeking a Billing and Time Management Senior Specialist. This mid-senior level role involves executing billing processes, ensuring accuracy, and collaborating with cross-functional teams to resolve issues. Exceptional customer service skills and attention to detail are essential. This position offers a contract...
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Senior Billing Specialist
1 semana atrás
Porto, Porto, Portugal ManpowerGroup Tempo inteiroThe Billing and Time Management Senior Specialist role is responsible for executing day-to-day responsibilities within the areas of Customers' Billing and Time Management, while adhering to standard processes and procedures. Additionally, the O2C Billing and Time Management Sr. Specialist will work collaboratively with internal and external customers,...
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URGENT HIRING Senior O2C Specialist
1 semana atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroDiabetes Medical Devices | Finance & Accounting | Porto We are urgently seeking a Senior O2C Specialist (German Speaker) to join our Finance & Accounting team for a leading global company in the Diabetes Medical Devices sector. This is a high-priority role with an accelerated hiring timeline. Position Overview Role: Senior O2C Specialist Department: Finance...
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URGENT HIRING Senior O2C Specialist
1 semana atrás
Porto, Portugal Cross Border Talents Tempo inteiroDiabetes Medical Devices | Finance & Accounting | Porto We are urgently seeking a Senior O2C Specialist (German Speaker) to join our Finance & Accounting team for a leading global company in the Diabetes Medical Devices sector. This is a high-priority role with an accelerated hiring timeline. Position Overview Role: Senior O2C Specialist Department: Finance...
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Billing Business Processes Specialist
2 semanas atrás
Porto Salvo, Portugal Exaud Tempo inteiroWe're looking for a talented Billing Processes Specialist to join our team based in Ermesinde, Greater Porto. WHAT WILL YOU DO Gather requirements and analyse billing processes (from different countries within the organisation) Perform gap analysis and change management (including challenging local requirements that do not align with the global template)...
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URGENT HIRING Senior O2C Specialist
1 semana atrás
Porto, Portugal Cross Border Talents Tempo inteiroDiabetes Medical Devices | Finance & Accounting | Porto We are urgently seeking a Senior O2C Specialist (German Speaker) to join our Finance & Accounting team for a leading global company in the Diabetes Medical Devices sector. This is a high-priority role with an accelerated hiring timeline. Position Overview Role: Senior O2C Specialist Department: Finance...
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Billing Team Leader
2 semanas atrás
Porto, Portugal Michael Page Tempo inteiroSobre o nosso cliente This opportunity is with a large organization operating within the Technology & Telecoms industry. Descrição - Team Leadership and Development: - Lead a team of billing specialists - Provide guidance, training, and mentorship to ensure a high-performing and motivated team - Foster a collaborative and customer-centric culture...
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Senior O2C Specialist
3 semanas atrás
Porto, Portugal Savior Artigos Texteis Lda Tempo inteiroA leading company in the diabetes medical devices sector, located in Porto, is urgently seeking a Senior O2C Specialist who is fluent in German. This high-priority role involves managing the Order-to-Cash cycle and requires solid experience in billing and collections. The position offers accommodation support, a meal allowance, and opportunities for career...
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Senior O2C
Há 3 dias
Porto, Portugal Neptune Silhouette Unip Lda Tempo inteiroWe are hiring a Senior Order to Cash Specialist, for Porto. English or German Language (C1/C2). The Senior O2C Specialist will perform, manage and oversee the end-to-end O2C cycle, ensuring process efficiency, compliance, and timely collections. This role involves mentoring junior team members, handling complex disputes, and driving process improvements to...
