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Customer Advisor for Financial Services
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Type of position: Full-time position Key languages: Native level of French Sector: Customer Service / Sales About our Client: Are you a passionate for Customer Service and banking environment? Would you like to work for a company that is a leader in its Industry? This is an innovative and financial company that provides online credit services If you speak native French with a good level of English, this is your chance to become an online credit expert in Lisbon The Offer: Assist clients on the telephone, email and other channels in a genuine manner Help the customers to resolve their doubts about the online services Guide the customers through the website Provide strong financial advice Be an active listener. Show yourself always available to understand and ask clear questions to help the customer Identify, study and propose a solution for the technical issue Provide good customer service, making sure the client is always happy once the interaction is finished Gather all relevant information into the system and always make sure you deliver a high level of service Be up to date with all developments in the technical area of work, to ensure you are always informed Requirements: Excellent communication skills in French and intermediary level in English« Experience in customer support and working with a CRM is a plus Sales background is a plus Genuine care giver. Able to multi-task, proactive and good with time management Strong in phone calls, email writing and social media Benefits: Salary package with performance bonuses Accommodation provided for a special fee Working hours: Monday to Friday (Shift included between 9am and 7pm) Relocation flight reimbursement Round-trip flights paid by the company one time per year Initial training, and continuous learning opportunities Team building activities Great office space with plenty of restaurants and shops nearby & a coffee and chatting area The Process: Submit your application and dont forget to send an updated CV Get a call by our Recruitment Specialist Start your interview process Get selected Start your journey
