Italian Customer Support Agent

Há 7 dias

Lisboa, Portugal CB Talents SP Tempo inteiro

Are you fluent in Italian? We are looking for Italian-speaking talent ready to start a new journey in one of the most vibrant and dynamic sectors: IT & Customer Support Whether you're already in Portugal or dreaming of a Mediterranean lifestyle, this is your chance to work with one of the most recognized global companies in the industry. You'll join a multicultural team, receive full training, and gain international experience while growing professionally. What's in it for you? Competitive salary and relocation support (if needed) Paid training and career development Work with international teams and cutting-edge technologies Vibrant work environment with real growth potential Depending on the project can be Remote (candidates must be located in Portugal) Health insurance and employee benefits What will you be doing? Assist customers via phone, email or chat with technical/product-related queries Troubleshoot and resolve basic IT or service issues efficiently Guide users through system setups and basic configurations Document issues and escalate more complex cases when needed Provide a friendly and solution-focused customer experience Follow company procedures and strive to meet performance goals What do we need from you: Italian on a C2 level Good English communication skills (B2+) Strong communication & problem-solving abilities Motivation to work in a customer-centric environment Available to work on rotational shifts (if needed) Willingness to relocate (if not based in PT) Interested? Apply now by sending your CV in English and lets talk about the opportunity that best fits your profile Time to take the next step in your career abroad.

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