Service Desk Analyst
2 semanas atrás
CAPGEMINI ENGINEERING At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. YOUR ROLE We are looking for motivated Service Desk Analyst to integrate a project for one of our clients: Provide initial support and attempt to resolve incidents at the first point of contact, leveraging knowledge bases, standard operating procedures, and troubleshooting techniques. Respond to customer inquiries, clarify their issues, and gather relevant information to facilitate incident resolution. Provide information, advice, and assistance to customers regarding standard services and service catalog offerings. Investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined priorities. Apply problem-solving techniques to identify underlying problems and contribute to the problem management process. YOUR PROFILE Availability to work in shifts; Windows server; SQL; English speaker and french (mandatory). What You'll Love About Working Here Join a multicultural and inclusive team environment. Enjoy a supportive atmosphere promoting work-life balance. Engage in exciting national and international projects. Hybrid work. Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities. Training and certifications programs. Health and life insurance. Referral program with bonuses for talent recommendations. Great office locations. About CapgeminiChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Apply now
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Service Desk Analyst
1 semana atrás
lisboa, Portugal MOZAYDO Tempo inteiroJob Title: Service Desk Analyst Location: Lisbon, Portugal Work model: Full-time, Hybrid (3x office per week) About Mozaydo Mozaydo was built by people who believe work should feel human - even when powered by technology. We’re a remote-first company that connects talent, technology, and purpose to help companies grow sustainably. Here, ownership matters...
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Service Desk Analyst
1 semana atrás
Lisboa, Lisboa, Portugal MOZAYDO Tempo inteiroJob Title: Service Desk AnalystLocation: Lisbon, PortugalWork model: Full-time, Hybrid (3x office per week)About MozaydoMozaydo was built by people who believe work should feel human - even when powered by technology.We're a remote-first company that connects talent, technology, and purpose to help companies grow sustainably.Here, ownership matters more than...
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Polish-speaking IT Service Desk Analyst
3 semanas atrás
Lisboa, Portugal Careerxtra Tempo inteiroA leading outsourcing consultancy in Lisbon is seeking a Service Desk Analyst fluent in Polish and English. The ideal candidate will be responsible for handling IT-related issues, ensuring timely resolutions, and maintaining high customer service standards. Candidates should have experience in IT service desks along with a relevant degree. The role offers...
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SERVICE DESK
2 semanas atrás
Lisboa, Portugal iTRecruiter Tempo inteiroSERVICE DESK / ANALYST (HYBRID) Portuguese company hires for hybrid position📍 Location: Lisbon or Porto or FundãoWork Model: Hybrid (approx. 60% remote / 40% on-site)Language Requirements: Dutch and English (min C1) Seniority: +1 years Sector: TI⚠ Instructions: Please send your CVs in English and make sure to include all skills and experience...
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Service Desk Analyst
1 semana atrás
Lisboa, Portugal MOZAYDO Tempo inteiroJob Title: Service Desk AnalystLocation: Lisbon, PortugalWork model: Full-time, Hybrid (3x office per week)About MozaydoMozaydo was built by people who believe work should feel human - even when powered by technology.We’re a remote-first company that connects talent, technology, and purpose to help companies grow sustainably.Here, ownership matters more...
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Service Desk Analyst
1 semana atrás
Lisboa, Portugal MOZAYDO Tempo inteiroJob Title: Service Desk AnalystLocation: Lisbon, PortugalWork model: Full-time, Hybrid (3x office per week)About MozaydoMozaydo was built by people who believe work should feel human - even when powered by technology.We’re a remote-first company that connects talent, technology, and purpose to help companies grow sustainably.Here, ownership matters more...
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Service Desk Analyst
Há 3 dias
Lisboa, Portugal Capgemini Tempo inteiroCAPGEMINI ENGINEERING At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...
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Service Desk
2 semanas atrás
Lisboa, Portugal Xtedder Tempo inteiro**Vaga**: Técnico de Service Desk **Local**: Lisboa | **Regime**: Presencial | **Horário**: Comercial **Descrição**: Procuramos Técnico de Service Desk para suporte presencial e remoto, gestão de tickets e resolução de problemas de hardware, software e rede. Excelente oportunidade para crescer na área de TI. **Requisitos**: - Experiência em...
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Bilingual Service Desk Analyst
2 semanas atrás
Lisboa, Portugal Capgemini Engineering Tempo inteiroA global engineering services leader in Lisbon is seeking a Service Desk Analyst fluent in English and French. In this role, you will provide initial support to resolve incidents and respond to customer inquiries while adhering to service level targets. You will work in a vibrant team that champions work-life balance, engages in exciting projects, and offers...
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Service Desk
Há 5 dias
Lisboa, Portugal Olisipo Tempo inteiroReferência 13075_Service Desk_Lisboa **Descrição**: Service Desk **Perfil**: - 12º ano ou superior; - Experiência técnica para resolução de temas no âmbito de TI’s/SI’s ; - Conhecimentos de Office 365, Teams, ChromeOS; - Boa capacidade (faladas e escritas) de Português e Inglês; - Resistente ao ambiente de...
