Customer Support

Há 5 dias

Lisboa, Portugal JUJUR Tempo inteiro

Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) DUTIES AND RESPONSIBILITIES:Provide support to customers by phone, email, chat and social media channels Handle with all questions and inquiries about products and services Actively work on the optimization of all processes related to customers Closely work with other together with other departments, for example Sales and Marketing REQUIREMENTS: Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum B2 level) Ability to listen actively, identify, apply, and explain service with expertise, clarity, and solve issues in the first contact with customers Ability to handle stressful situations Previous Contact Centre or Customer Service experience (preferable) Enthusiastic and skilled in technology applications (using a smartphone, tablet or computer) Good and customer-friendly service Curious and persistent in solving issues Organized and can keep a cool head even in stressful situations BENEFITS:Working schedule: Monday - Sunday, 24/7 rotating shifts Modern office in a city center with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance and much more

  • Customer Support

    Há 6 dias

    Lisboa, Lisboa, Portugal Rocket Stars Tempo inteiro

    Dutch Customer Advisor in LisbonDrive Premium Customer Experiences in Coffee SupportJoin a world-renowned coffee brand and become the trusted point of contact for customers who value qualityand service. As a Customer Support Specialist, you'll assist clients across phone, email, and chat — ensuringsmooth ordering, subscriptions, and product support while...

  • Customer Support

    Há 2 dias

    Lisboa, Portugal Nordic Talent Hub Tempo inteiro

    Working as part of the Customer Service Department to provide the best level of support to our customers. Your duties may include any aspect of customer service and support, including (but not limited to): Acknowledging and answering customer requests coming from various channels (for instance email, chat, contact form, calls); Handling tickets (email)...

  • Customer Support

    Há 2 dias

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an German speaking Customer Support for their office in Lisbon.   Position: Customer Support Location: Lisbon, Portugal  Employment type: Full-time (6 month contract) Remuneration: Base salary About the role. You will support customers while monitoring...

  • Customer Support

    Há 2 dias

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an German speaking Customer Support for their office in Lisbon.   Position: Customer Support Location: Lisbon, Portugal  Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Managed both incoming and...

  • Customer Support

    Há 2 dias

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a English speaking Customer Support for their office in Lisbon.   Position: Customer Support Location: Lisbon, Portugal  Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day...

  • Customer Support

    Há 2 dias

    Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer support agent - Italian speaking Are you looking for whats next? Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions in over 70 countries. If youre looking to grow and be inspired, as a Customer...

  • Customer Support

    Há 7 dias

    Lisboa, Lisboa, Portugal Nordic Talent Hub Tempo inteiro

    The role involves providing exceptional customer service by addressing customer inquiries through various channels.Responsibilities include managing customer accounts, resolving issues to ensure customer satisfaction, providing technical support, and striving for continuous improvement in customer service standards.Qualifications:Native or C2 level of Dutch...

  • Customer Support

    Há 2 dias

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Brazilian Portuguese speaking Customer Support for their office in Lisbon.   Position: Customer Support Location: Lisbon, Portugal  Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active...

  • Customer Support

    Há 2 dias

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Support for their office in Lisbon.   Position: Customer Support Location: Lisbon, Portugal  Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day one...

  • Customer Support

    Há 2 dias

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Spanish speaking Customer Support for their office in Lisbon.   Position: Customer Support Location: Lisbon, Portugal  Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day...