Customer Support
1 dia atrás
Working as part of the Customer Service Department to provide the best level of support to our customers. Your duties may include any aspect of customer service and support, including (but not limited to): Acknowledging and answering customer requests coming from various channels (for instance email, chat, contact form, calls); Handling tickets (email) coming from builders and/or homeowners asking general queries or refunds for services incomplete or not done. Calling users to speed up resolution and facilitate conversations (email to call). Managing back-office activities that may result in outbound calls; Making outgoing calls to promote our product, to ensure customers are successful, collect feedback/ data or for other purposes to support the company strategy; Maintaining customer records via the internal CRM; Delivering against objectives, policies and deadlines set by your manager; Giving transparency about your day-to-day work to your management; Providing feedback to help improve operations processes; Escalating enquiries to the appropriate team, when necessary. Job Type: Full-time Pay: 16,000.00€ - 18,000.00€ per year
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Customer Support
Há 5 dias
Lisboa, Lisboa, Portugal Rocket Stars Tempo inteiroDutch Customer Advisor in LisbonDrive Premium Customer Experiences in Coffee SupportJoin a world-renowned coffee brand and become the trusted point of contact for customers who value qualityand service. As a Customer Support Specialist, you'll assist clients across phone, email, and chat — ensuringsmooth ordering, subscriptions, and product support while...
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Customer Support
1 dia atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an German speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary About the role. You will support customers while monitoring...
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Customer Support
1 dia atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an German speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Managed both incoming and...
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Customer Support
Há 5 dias
Lisboa, Portugal JUJUR Tempo inteiroPosition: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) DUTIES AND RESPONSIBILITIES:Provide support to customers by phone, email, chat and social media channels Handle with all questions and inquiries about products and services Actively work on the optimization of all processes related to customers Closely work...
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Customer Support
1 dia atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a English speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day...
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Customer Support
1 dia atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer support agent - Italian speaking Are you looking for whats next? Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions in over 70 countries. If youre looking to grow and be inspired, as a Customer...
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Customer Support
Há 7 dias
Lisboa, Lisboa, Portugal Nordic Talent Hub Tempo inteiroThe role involves providing exceptional customer service by addressing customer inquiries through various channels.Responsibilities include managing customer accounts, resolving issues to ensure customer satisfaction, providing technical support, and striving for continuous improvement in customer service standards.Qualifications:Native or C2 level of Dutch...
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Customer Support
1 dia atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Brazilian Portuguese speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active...
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Customer Support
1 dia atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day one...
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Customer Support
1 dia atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Spanish speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day...