Facilities Support-B4

Role summary:An exciting opportunity has arisen for a Facilities Coordinator to join JLL's Integrated Facilities Management business. The Facilities Coordinator will manage operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. What this job involves:Client/Stakeholder Management – Provide superior customer service to meet on-site client's expectations Procurement & Vendor Management – Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) – Assist in the procurement of vendors and services as required Finance Management – Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner – Ensure prompt and accurate management of purchase orders in client system and JDE. Health & Safety Management – Conduct regular walk-around inspections to ensure safety procedures are in place and working, and raise the relevant request where necessary – Assist in carrying out safety procedures when needed Ensure all activities are carried out in accordance with Health & Safety policies Manage daily health & safety issues – maintaining records of the fire and safety teams/fire drills/safety equipment/training, emergency plan and signage Assist in the H&S procedures management of all contractors on site to ensure they meet legal requirements Site Operations Management – Assist in the implementation of Industry Best Practice operations – Raise and help to resolve problems associated with all building maintenance services. – Conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained Manage local housekeeping and make sure to keep office area, storage spaces, meeting rooms, reception and all general areas neat and tidy Keep track of planned preventative maintenance works and log and follow up on reactive works accordingly – Seek ways to constantly reduce costs and improve operational standards – Maintain premises in neat and good working condition at all times – Maintain duplicate office keys in good order Support regional FM with fit out works and projects around the office Provide specific assistance to the project management team as needed or requested and during moves and refurbishments Risk Management – Assist in the implementation and management of property risk management program – Support the implementation and monitoring of disaster recovering and business continuity plans – Follow established escalation procedures and incident reporting procedures – Adhere to JLL's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies Achieve Key Performance Indicators and Service Level Agreement targets To apply you need to have: Prior experience in facilities, property management, hospitality or related field (preferred) Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively The ability to effectively deal with stressful situations The ability to work independently You also need to be: Self-motivated; confident & energetic Flexible – able to adapt to rapidly changing situations Goal-oriented – able to focus on meeting all performance targets Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener Critical Competencies for SuccessFirm First mind-set – Able to cooperate and work well with others to meet targets – Support the team effectively as and when needed – Proven ability to commit to flawless execution while complying with firm's procedures and standards Client Focus & Relationship Management – Demonstrate and ensure to instil a culture in the team that match our 'I am JLL' core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer – Able to interact with the general client staff & vendors with ease – Ability to manage conflict and conflicting priorities – Demonstrates ability to work with vendors to deliver efficient services – Demonstrates proactive & professional approach to customer service – Has a customer-oriented attitude Project Management & Organizational Skills – Proven ability to manage multiple and complex operational matters on a daily basis – Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner