Bar Manager

Title: Bar Manager Location: Porto Department: Operations Reporting to: General Manager Brand Video:  We love what we do - and it shows Time Out Market is the division of Time Out thatbrings our food and cultural experiences to life for our guests, readers and clients.Our Market Managers take the lead in ensuring that the best of the city under oneroof provides each of our guests and team members a memorable experience witheach visit.Key Responsibilities Core Responsibilities and Standards Uphold the highest standards of food and beverage quality, guest service, cost control, and consistency, aligning with company expectations and ensuring compliance with all city, state, and federal laws. Ensure operational efficiency by consistently meeting budgeted revenue and labor expenses. Monitor labor costs and the bar's overall budget. Maximize bar profitability and maintain effective controls, developing and implementing cost-saving and profit enhancement measures. Develop and implement operating standards, policies, and procedures for the management team. Revise procedures as needed based on experience and sound judgment to accommodate unusual situations. Participate in the development of the annual budget and short/long-term financial operating plans for the bar. Open and/or close the Bar daily according to established standards and guidelines. Follow and enforce cash handling procedures. Maintain confidentiality in all matters. Assist Management with any tasks necessary for successful Bar operations. Team Leadership and Development Lead the entire Bar team through overseeing and participating in hiring, training, supervision, management, coaching, counseling, and evaluation. Focus on succession management, training, and professional development for all Bar employees. Delegate responsibilities to the management team as needed and consistently enforce existing policies. Assign and instruct employees on the details of their work. Observe performance, encourage improvement, and ensure performance appraisal tools are utilized consistently and effectively. Operate with an "open-door policy," actively listening to team requests, responding with appropriate actions, and providing accurate information. Conduct pre-shift meetings and assist team members with inquiries. Inventory, Vendor & Asset Management Establish and enforce strict inventory controls, ensuring proper inventory levels are maintained for smooth bar operations. Participate in monthly inventory reconciliations with the purchasing and finance teams. Maintain positive and professional relations with vendors and manage their interaction with staff on property. Protect and enhance the value of all Bar assets through appropriate maintenance, security, and housekeeping programs, and through the capital budgeting process, in collaboration with the General Manager. Compliance, Guest Experience & Community Ensure health, safety, and sanitation requirements comply with the Department of Health, OSHA, and other city or state agencies, and keep all managers informed of legal changes. Monitor guest satisfaction across all levels, including social media platforms. Engage with guests at the Bar to ensure positive experiences. Ensure that all staff members adhere to suitable dress and grooming standards. Maintain a professional, neat, and well-groomed appearance that adheres to Company standards. Create and execute action plans for any areas needing improvement or facing critical situations. Support Market events, including bar management, promotions, event logistics, and beverage procurement. Support the daily operational management of the Market's main beverage sponsors and partners. Participate in community events and ensure the venue's corporate social responsibility goals are met. Promote organization in industry, manufacturing, and/or trade associations. Skills & Experience Minimum of two to three years of experience in bar and restaurant operations is required. Expert knowledge of bar/restaurant operations, including food, beverage, service techniques, and guest interaction. Proficiency in Windows Microsoft Office and a POS system. Strong problem-solving skills. Proven ability to lead by example and consistently act in a professional manner. Effective and assertive communication skills, both verbal and written, with staff, clients, and the public. Ability to maintain a high level of confidentiality. Ability to write reports, business correspondence, and procedure manuals. Ability to demonstrate a consistently positive attitude and maintain an open mind. About our culture At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.About Time Out Group plc Through Time Out Media and Time Out Market we help our large audience go out in the world's greatest cities and connect global brands as well as local talents with this valuable audience. About Time Out GroupTime Out Group is a global brand that inspires and enables people to experience the best of the city. Time Out launched in London in 1968 to help people discover the best of the city - today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to Do, See and Eat across 333 cities in 59 countries and across a unique multi-platform model spanning both digital and physical channels. Time Out Market is the world's first editorially curated food and cultural market, bringing a city's best chefs, restaurateurs and unique cultural experiences together under one roof. There are currently Markets in ten cities including Lisbon, New York and Dubai, with several new locations expected to open in 2025 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out Group PLC, listed on AIM, is headquartered in London (UK). About Time Out MarketTime Out Market is the world's first editorially curated food and cultural market, bringing a city's best chefs, restaurateurs, drinks and cultural experiences together under one roof. From award-winning chefs to much-loved local gems, from cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures and celebrates the best of the city. The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion, and there are currently Markets in thirteen cities including New York, Montreal, Dubai and Cape Town, with several new locations expected to open in 2026 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out Market is part of Time Out Group PLC (AIM: TMO), a brand that inspires and enables people to experience the best of the city through Time Out Media and Time Out Market.  Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world's greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Cape Town and Sydney and beyond. It's our expertise, authenticity and collaboration that make us successful and a unique team.