Russian Customer Service Advisor In Porto

1 semana atrás

Porto, Portugal Workster Jobs Tempo inteiro

Are you passionate about customer service and fluent in Russian? Join our fast-growing international iGaming company in Porto as a Customer Service Advisor, where you'll deliver outstanding service to players and contribute to a world-class experience in the dynamic online gaming sector. If you enjoy helping others, thrive in multicultural environments, and are eager to develop your career, we want you on our team Main Responsibilities – Russian Customer Service Roles in Porto Deliver prompt, friendly, and solution-focused support to Russian-speaking players via live chat, email, and telephone Resolve customer inquiries regarding accounts, games, payments, promotions, and technical issues in a timely and professional manner Guide users through the online platform and ensure clear communication regarding processes and procedures Collaborate with internal teams (technical, payments, compliance) to handle escalations and follow-up cases Document cases accurately in the CRM system, ensuring information is up to date and thorough Uphold company policies, regulatory standards, and responsible gaming principles in all customer interactions Support special projects and continuous improvement initiatives to enhance customer satisfaction Required Skills and Qualifications – Russian Customer Support (iGaming), Porto Native or fluent Russian speaker with good command of English (spoken and written) Strong communication and active listening skills, with a solution-oriented mindset Prior experience in customer service, ideally within iGaming, technology, hospitality, or related sectors Ability to multitask and stay calm under pressure in a fast-paced online environment Excellent attention to detail, reliability, and time management Comfortable with shift-based work, including evenings, weekends, and holidays Confident using computers, online platforms, and customer management tools Eligible to work in Portugal and available for on-site presence in Porto What We Offer – Careers for Russian Customer Advisors in Porto Competitive salary with performance bonuses and paid training Relocation assistance for candidates moving to Porto, including support with accommodation and registration Modern open-plan offices in central Porto with vibrant, inclusive workspace Comprehensive private health insurance and wellness initiatives Regular team-building activities and employee engagement events Professional growth opportunities in the expanding iGaming and digital services sector Flexible schedules and a strong focus on work-life balance Who Should Apply? This position suits individuals who are customer-centric, proactive, and enjoy solving challenges for others. If you are fluent in Russian, value teamwork, bring positivity to your work, and are eager to learn and grow in a booming industry, you will thrive in our Porto-based team. How to Apply – Russian-Speaking Customer Service Jobs in Porto Ready for your next career move? Apply with your CV in English today. We welcome candidates of all backgrounds and identities, embracing diversity across our teams. Start your journey as a Russian Customer Service Advisor with us in Porto and make a real difference in the online gaming community

  • Russian Customer Service Advisor In Porto

    1 semana atrás

    Porto, Porto, Portugal Workster Jobs Tempo inteiro

    Are you passionate about customer service and fluent in Russian? Join our fast-growing international iGaming company in Porto as a Customer Service Advisor, where you'll deliver outstanding service to players and contribute to a world-class experience in the dynamic online gaming sector. If you enjoy helping others, thrive in multicultural environments, and...

  • Urgente: 31.07! Russian Customer Service

    Há 10 horas

    Distrito do Porto, Portugal ProRekruter Portugal Tempo inteiro

    ✨EXTRA PROJECT BONUS for start on 31.07 - total of €1000 gross (€250 gross paid out after the 4th, 7th, 10th and 13th contract month!) Location: Porto Office Park - **Start date: 31.07 or 21.08**: - **Two-shift system: Monday-Sunday - 08:00 - 19:00 -** 5 days/week, 40 hours/week - Full-time) with 2 rotating days off - We offer an efficient and fast...

  • Customer Support Agent

    2 semanas atrás

    Porto, Portugal Cross Border Talents Tempo inteiro

    Job Opportunity: Customer Support Agent (Russian Speaker) | On-Site in Porto, Portugal Location: Porto, Portugal (100% On-Site) Start Date: Ongoing recruitment Are you a people person with a passion for helping others? Do you speak Russian fluently and dream of working in sunny Portugal? Cross Border Talents is looking for Customer Support Agents who are...

  • Customer Support Agent

    1 semana atrás

    Porto, Portugal Cross Border Talents Tempo inteiro

    Job Opportunity: Customer Support Agent (Russian Speaker) | On-Site in Porto, Portugal Location: Porto, Portugal (100% On-Site) Start Date: Ongoing recruitment Are you a people person with a passion for helping others? Do you speak Russian fluently and dream of working in sunny Portugal? Cross Border Talents is looking for Customer Support Agents who are...

  • Customer Support

    1 semana atrás

    Porto, Portugal JUJUR Tempo inteiro

    Position: Customer Support Location: Porto, Portugal Employment type: Full-time (6 month contract) **DUTIES AND RESPONSIBILITIES**: - Handle with all questions and inquiries about products and services - Actively work on the optimisation of all processes related to customers - Closely work with other together with other departments, for example Sales and...

  • Customer Service Advisor

    1 semana atrás

    Porto, Portugal Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Porto, Portugal*** Job Title: Customer Service Advisor - English Speaker in Porto **Job Description**: **Are you fluent in English and want to work for the leading BPO worldwide, awarded as the best place to work 2022? **You will use your skills as Customer Service Advisor, acting as a Retention Agent for one of...

  • Italian Customer Service Advisor — Porto

    2 semanas atrás

    Porto, Portugal Minacs Tempo inteiro

    DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.LocationPRT Porto - Avenida Sidonio Pais No 93Language...

  • Customer Service Advisor

    Há 4 dias

    Porto, Portugal DKR Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses **DUTIES AND...

  • Danish Customer Service Advisor On-Site in Porto

    2 semanas atrás

    Porto, Portugal jobsonboard.work Tempo inteiro

    ENGLISH We are seeking a Danish-speaking Customer Service Advisor to join an on-site team in Porto that provides support for passengers, bookings, and travel-related inquiries. This role is ideal for someone who enjoys assisting customers, solving problems in real time, and creating smooth service experiences for individuals worldwide. Your primary...

  • Danish Customer Service Advisor On-Site in Porto

    1 semana atrás

    Porto, Portugal Jobsonboard Tempo inteiro

    ENGLISH We are seeking a Danish-speaking Customer Service Advisor to join an on-site team in Porto that provides support for passengers, bookings, and travel-related inquiries. This role is ideal for someone who enjoys assisting customers, solving problems in real time, and creating smooth service experiences for individuals worldwide. Your primary...