Head Waiter

Há 14 horas

Lisboa, Portugal ME Lisbon - Meliá Hotels International Tempo inteiro

Mission: As the Head Waiter/Waitress, you will report to the Restaurant Manager and their assistants. Your mission is to provide impeccable, courteous service, ensuring a personalised and memorable guest experience while upholding the highest standards of quality, hygiene, and hospitality. What You Will Do? Welcome guests warmly and present menus, offering guidance and answering any questions about food and beverages. Take orders accurately and serve food and drinks with attention to detail and ME standards. Personalise each guest experience by anticipating needs and exceeding expectations. Process payments efficiently and correctly. Ensure proper mise-en-place and cleanliness in the dining area. Follow health, hygiene, and safety regulations at all times. Support the team with day-to-day operations and assist in other tasks as assigned by management. Relay customer feedback and suggestions to supervisors for continuous improvement.

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