English Customer Support Agent

1 dia atrás


Lisboa, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is recruiting English Customer Support Agents to work in Lisbon, Portugal.Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to work for and one of the best costumer services provider company, considered several times the best company to work for in Portugal by the Great Place to Work Institute and twice by Exame Magazine. Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands. Your Role as a Customer Support Agent: Answer to inbound calls and customer inquiries; Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. To troubleshoot through the use of open questions, support documents and system training. To be able to offer recommendations to common problems or frequently asked questions Requirements Fluency in English (C2 Level or Native); Typing Speed: 20 words per minute. Availability to work in rotating shifts Good computer skills; Any kind of previous experience or contact with clients Excellent communication skills; Good listening and empathy skills; Good time management skills; Team spirit and flexibility. Benefits Competitive salary; Meal vouchers; Fixed-term, renewable employment contract; Private health insurance after 6 months of contract signature (additionally to the standard insurance). Airport pick-up and administrative assistance with your registration in Portugal; Reimbursement of your flight expenses Accommodation in one of our Client's company's shared apartments; Free Portuguese lessons, sports activities and much more



  • Lisboa, Portugal Giant Creation Tempo inteiro

    A sucessful company in the online industry is looking for an English Customer Support Agent to join its Lisbon Team! This role has key responsibilities to ensure that our Clients receive the best customer support level. **Desired profile**: - Fluency in English - A MUST - Good knowledge of computer office tools; - Proactive and dynamic, solutions and...


  • Lisboa, Portugal Workster Jobs Tempo inteiro

    Are you fluent in Russian and Polish with a passion for providing exceptional customer support? We are seeking a dedicated Customer Support Agent to join our dynamic team in Lisbon. Your linguistic skills will be essential in ensuring client satisfaction and maintaining the high-quality service we are renowned for. Key Responsibilities for the Customer...

  • Customer Support Agent

    2 semanas atrás


    Lisboa, Portugal Cross Borders Talents Tempo inteiro

    **We from Cross Border Talents are looking for Italian speakers for the role of Customer Support Agent, to work in Lisbon.** **Your Role as a Customer Support Agent** - Answer to inbound calls and customer inquiries - Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is recruiting Chinese Customer Support Agents to work in Lisbon, Portugal. Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a Customer Support Agent is to support their...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is recruiting Chinese Customer Support Agents to work in Lisbon, Portugal. Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a Customer Support Agent is to support their...


  • Lisboa, Portugal Cross Borders Talents Tempo inteiro

    **Job Title: Customer Support Agent (French Speaker)** **Location**: Lisbon, Portugal **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in French....


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...