Customer Service Representative
1 semana atrás
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French speaking Customer Service Representative to join their team in Lisbon. Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: on site Employment type: fixed term (6 months) with possibility of extension / permanent contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES:Handle customer interactions across various communication channels, including phone, email, live chat, and social media. Provide clear and accurate information in response to customer inquiries, following established company policies and procedures. Assist with general questions, product or service information, and basic technical support. Respond to incoming customer requests and accurately document relevant case details in the appropriate systems. Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary. Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure. Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors. Offer feedback to improve service processes and contribute to team knowledge sharing. REQUIREMENTS: Native / fluent in French (C2) both verbal and written. Fluent in English (minimum B2 level) Strong verbal and written communication skills across various platforms (phone, email, chat, social media). Basic understanding of customer service principles and the ability to follow standard procedures. Ability to handle technical inquiries and troubleshoot common issues with guidance. Ability to quickly learn new softwares and technologies Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment. Organized, detail-oriented, and able to manage multiple tasks simultaneously. Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER:Opportunity to work with a leading global travel & tourism brand Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts And many more
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Customer service representative
2 semanas atrás
Lisboa, Portugal CBTalents Tempo inteiroAbout the job Customer service representative Customer Service Representative (Italian Speaking) Lisbon, Portugal | On-site Role Overview Join our dynamic team supporting innovative medical device solutions, providing exceptional customer service to Italian-speaking customers. Key Responsibilities - Handle inbound customer inquiries with empathy and...
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Customer Service Representative
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Lisboa, Portugal Binance Tempo inteiroBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...
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Customer Service Representative
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Customer Service Representative
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Lisboa, Portugal Cross Border Talents Tempo inteiroWork from Paradise: French Customer Service Representative Remote from Greece Parlez-vous français ? Ready to take your career to the next level while living your best summer in Greece ? Were looking for French-speaking Customer Service Representatives who want more than just a job they want a lifestyle. Imagine working remotely, enjoying the Mediterranean...
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Customer Service Representative
Há 6 dias
Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the PositionAs a French Customer Service Representative, you'll be the first point of contact for clients, providing friendly, professional, and effective support. Your role will be key to ensuring customers feel heard, valued, and satisfied—every single time.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat with...
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Customer services representative
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Lisboa, Portugal Cross Border Talents Tempo inteiroPosition: Customer Service Representative (German-speaking)Location: Remote from PortugalStart Date: 6 November 2025Contract Type: CDD 6 months About the Role Are you passionate about helping people and providing excellent service? We are looking for a German-speaking Customer Service Representative to join our team remotely from anywhere in Portugal.In this...
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Customer Service Representatives
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Lisboa, Portugal FreshTalent Tempo inteiroCustomer Service Representatives (Remote Contract) Pay: $60–$80 per hour Hours: 30–40 per week, flexible schedule Start Date: Immediate, 3–4 week project Role Overview We are seeking experienced Customer Service Representatives to contribute to a cutting‑edge AI research project. In this role, you'll apply your expertise to diagnose and resolve...
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Customer Service Representative
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Lisboa, Portugal BATGROUP Tempo inteiroWe are a European international company in the process of establishing a new location in Lisbon. As part of our expansion, we are seeking a dedicated bilingual Customer Service Representative fluent in German and English (C1). This role is pivotal in ensuring seamless communication between our clients and employees, facilitating efficient service delivery....
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Customer Service Representative
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Lisboa, Portugal Teleperformance Portugal - City Center (hq) Tempo inteiroIncredible Opportunity in Portugal First Year: 100% tax exemption for under 35 Advantages for the following 10 years Company housing Reimbursement of your initial flight Portuguese language courses and monthly activities Private health insurance 1 round-trip flight to your home country every year Requirements: Most in-demand languages: English, Dutch,...
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Customer Service Representative
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Lisboa, Portugal Binance Tempo inteiroBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...
