Customer Support
2 semanas atrás
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Italian speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience. Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels. Own each query and collaborate closely with internal Product Operations and Engineering teams to resolve generic, technical, and product-related issues. Maintain strong Customer Satisfaction levels by ensuring high-quality case handling and delivering timely updates throughout the resolution journey. Meet service level commitments across channels while driving Best in Class productivity and improving resolution times. Partner with internal technical experts to educate advertisers on product features, best practices, and common issue types. REQUIREMENTS: Native/fluent in Italian both verbal and written (C2 level). Fluent in English (minimum B2 level) Experience in paid campaign management is mandatory. Degree in Marketing or a related field. Background in Digital Marketing. Experience in a Contact Centre or service environment within the Ad Tech industry. Strong familiarity with social media platforms and a basic understanding of digital advertising. Excellent customer service skills. Ability to work effectively both independently and as part of a team. BENEFITS: Working schedule: Monday - Sunday, 24/7 rotating shifts Modern office in a city center with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance and much more
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Customer Support
2 semanas atrás
Lisboa, Portugal Nordic Talent Hub Tempo inteiroWorking as part of the Customer Service Department to provide the best level of support to our customers. Your duties may include any aspect of customer service and support, including (but not limited to): Acknowledging and answering customer requests coming from various channels (for instance email, chat, contact form, calls); Handling tickets (email)...
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Customer Support
1 semana atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Support (Norwegian or Danish Speaker) Location: Lisbon (LACS Santos), PortugalWork Model: On-siteStart Dates: 2 February 2026 | 16 February 2026Working Hours: Rotative shifts 24/7 Role Overview Support advertising-related services for a global digital platform. This role suits candidates who are flexible with schedules and enjoy working in an...
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Customer Support
2 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an German speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary About the role. You will support customers while monitoring...
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Customer Support
2 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an German speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Managed both incoming and...
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Customer Support
2 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a English speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day...
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Customer Support
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer support agent - Italian speaking Are you looking for whats next? Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions in over 70 countries. If youre looking to grow and be inspired, as a Customer...
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Customer Support
2 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Brazilian Portuguese speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active...
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Customer Support
2 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day one...
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Customer Support
2 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Spanish speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day...
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Customer Support
2 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Customer Support for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day one...
