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Lisboa, Portugal Quantivos Tempo inteiro

Customer Service Portuguese C1-C2 + English B2Provide support to advertisers using digital advertising tools, ensuring issue resolution and a quality service experience. Location:Lisbon On-site Working hours:Monday to Sunday, 07:00 to 15:00 or 11:00 to 19:00 (8-hour shifts) Languages required:Portuguese C1-C2, English B2 Start date:15 January 2026 SalaryBase salary:870 euros per month x 14 months Monthly bonus:200 euros per month x 11 months Meal allowance:7,63 eur daily About The CompanyYou will join a global leader in technology-driven customer experience solutions, supporting high-profile digital advertising platforms. The company operates internationally with multicultural teams and advanced digital operations. The client is a major global digital advertising platform the name remains confidential. Your RoleProvide B2B customer support for advertisers Manage product troubleshooting across email and chat Collaborate with Product Operations & Engineering for complex resolutions Ensure customer satisfaction through consistent communication Deliver product guidance and usage support Maintain case accuracy, updates, and documentation Contribute to improvements in service processes RequirementsPortuguese C1-C2 Experience on paid campaign management is mandatory Degree in Marketing or related field Experience in Digital Marketing Experience in a Contact Centre / Advertising Tech program Strong knowledge of social media and advertising basics Customer service orientation Teamwork and independent working ability Valid work permit for Portugal required no visa sponsorship provided OthersGrowth within a multicultural, digital-first environment Valid work permit for Portugal required no visa sponsorship provided. Ready to Join?If youre motivated to support advertisers in a major global advertising platform and have experience on paid campaign managements, this role is for you Apply today and grow your career.