Customer Service

Há 7 dias


Lisboa, Portugal MW Recruitment Limited Tempo inteiro

Our client a leading Insurtech providing digital-first insurance for contractors, SMEs, drivers, and recruitment firms across the UK, Europe, and the US. Backed by top-tier insurers and investors. Due to expansion the Lisbon team is looking for a motivatedCustomer Service & Admin Specialistto join us. Role Overview As a Customer Service & Admin Specialist, you will be the first point of contact for customers, ensuring they receive timely, accurate, and supportive responses. You'll handle queries through HubSpot, our own CMS, assist with claims, collaborate with the sales team to retain customers, and help deliver an excellent customer experience that builds trust and prevents cancellations. Key Responsibilities Respond to customer tickets via HubSpot, providing clear, helpful, and professional support. Resolve customer queries, requests, and complaints quickly and effectively. Support the sales team by engaging with customers to prevent cancellations and improve retention. Process and manage insurance claims in coordination with insurers and internal teams. Escalate complex issues to the appropriate teams while maintaining ownership of customer communication. Maintain accurate customer records and track interactions in HubSpot. Contribute to improving customer service processes and feedback loops. Requirements Experience in customer service, admin, or


  • Customer Service

    Há 7 dias


    Lisboa, Portugal PRA Training Center Tempo inteiro

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role located in Lisbon for a Customer Service position at PRA Training Center. The Customer Service representative will be responsible for handling customer inquiries, providing support, and ensuring customer satisfaction. Day-to-day tasks include answering...

  • Customer Service

    1 dia atrás


    Lisboa, Lisboa, Portugal PRA Training Center Tempo inteiro

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Lisbon for a Customer Service position at PRA Training Center. The Customer Service representative will be responsible for handling customer inquiries, providing support, and ensuring customer satisfaction. Day-to-day tasks include answering phone...

  • Customer Service

    Há 7 dias


    Lisboa, Lisboa, Portugal MW Recruitment Limited Tempo inteiro

    Our client a leading Insurtech providing digital-first insurance for contractors, SMEs, drivers, and recruitment firms across the UK, Europe, and the US. Backed by top-tier insurers and investors.Due to expansion the Lisbon team is looking for a motivatedCustomer Service & Admin Specialistto join us.Role OverviewAs a Customer Service & Admin Specialist, you...

  • Customer Service

    2 semanas atrás


    Lisboa, Lisboa, Portugal Salve Consulting Tempo inteiro 20 000 € - 25 000 € por ano

    Location: Lisbon, PortugalEmployment Type: Full-timeWork model: On-siteFixed-term contract: 6 or 12 monthsWe are seeking a service-oriented and reliable professional to provide high-quality support to business clients across multiple communication channels. If you are fluent in foreign languages and English, and you enjoy problem-solving in a fast-paced,...

  • Customer Service

    Há 5 dias


    Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment. What We´re Looking For: Fluent or C2 level in Dutch English at B2 level or higher Already based in Portugal Great communication and problem-solving...

  • Customer services

    3 semanas atrás


    Lisboa, Portugal Hiring International Academy Tempo inteiro

    Join to apply for the Customer services role at Hiring International Academy 3000 Welcome Bonus German-Speaking Customer Support in Lisbon! Are you a native or fluent German speaker ready for a new adventure? This is your chance to build your international career while enjoying the sunny lifestyle of Lisbon! We're looking for Customer Support Specialists...

  • Customer Service

    2 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 25 000 € - 35 000 € por ano

    Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment. What We´re Looking For:Fluent or C2 level in FrenchEnglish at B2 level or higherAlready based in LisbonGreat communication and problem-solving...

  • Customer Service

    Há 5 dias


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment. What We´re Looking For:Fluent or C2 level in DutchEnglish at B2 level or higherAlready based in PortugalGreat communication and problem-solving...

  • Customer Service

    Há 5 dias


    Lisboa, Lisboa, Portugal Gi Group Tempo inteiro

    We are recruiting a customer service agent for one of our clients in Lisbon with Spanish and English to work in the energy (suppliers) field:Your day to day:● Working in Operations, you'll be at the heart of everything we do - helping our customers.● Talk to our customers over the phone most of the working day time, or via email, resolving their queries...

  • Customer Service

    Há 5 dias


    Lisboa, Lisboa, Portugal Gi Group Tempo inteiro

    We are recruiting a customer service agent fluent in French for a hybrid role to assist consumers with questions and doubts when using the client's products and services. You'll be able to resolve potential customer queries, recommend solutions, and guide product users through features and functionalities in accordance with standard procedures.A Day in the...