Customer Support for Online Video Platform
2 semanas atrás
Embrace the future Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. Requirements At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment Good communication skills, both verbal and oral Native Italian level written and spoken communication skills Minimum B2 Level English Spoken and Written European Nationality or Portuguese Work Permit Proactive attitude and strong team-spirit Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M / Monday to Sunday Responsibilities You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch Provide general and technical support to customers who use any of our client's paid products Escalate complex problems according to defined procedures OUR OFFER Pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path Training & development opportunities Competitive salary & relocation allowance* Relocation applicable only for international candidates joining us from abroad.
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Turkish Customer Support for Online Video Platform
2 semanas atrás
Lisboa, Portugal Lansera Work International Tempo inteiroCurrently looking for Turkish-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon). **EMBRACE THE FUTURE** Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in...
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German Customer Support for Online Video Platform
1 semana atrás
Lisboa, Portugal Work International Tempo inteiroCurrently looking for German-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon). **EMBRACE THE FUTURE** Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in...
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Swedish Customer Support for Online Video Platform
1 semana atrás
Lisboa, Portugal Work International Tempo inteiroCurrently looking for Swedish-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon). **EMBRACE THE FUTURE** Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in...
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Finnish Customer Support for Online Video Platform
1 semana atrás
Lisboa, Portugal Work International Tempo inteiroCurrently looking for Finnish-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon). **EMBRACE THE FUTURE** Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in...
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German Customer Support for Online Video Platform
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is recruiting German Customer Support for Online Video Platform - Lisbon Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...
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German Customer Support for Online Video Platform
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is recruiting German Customer Support for Online Video Platform - Lisbon Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...
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German Customer Support for Online Video Platform
1 semana atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is recruiting German Customer Support for Online Video Platform - Lisbon Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a customer support agent is to support their...
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Customer Support for Online Video Platform
Há 23 horas
Lisboa, Portugal Cognizant Tempo inteiroJob location: Lisbon/ Portugal WORK FROM THE OFFICEWe run a multilingual Customer Support and Content Review Centre in Lisbon, Portugal. It is an instantly recognizable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide You will be part of a rapidly growing...
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Lisboa, Lisboa, Portugal Cognizant Tempo inteiroJob location: Lisbon/ PortugalWORK FROM THE OFFICEWe run a multilingual Customer Support and Content Review Centre in Lisbon, Portugal. It is an instantly recognizable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwideYou will be part of a rapidly growing...
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Customer Support for Online Video Platform
2 semanas atrás
Lisboa, Portugal Cognizant Tempo inteiroEmbrace the future Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
