Hotel Infante Sagres

Há 24 horas

Porto, Portugal Experimental Tempo inteiro

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As F&B Supervisor, by tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes. Your day to day: People In the absence of a Manager, conducts shift briefings to ensure hotel activities: Cooperate in the development of departmental standards and procedures to promote salesmanship, quality of service and profit; Promote teamwork and quality service through daily communication and coordination with other department. Coordinate VIP deliveries with appropriate departments; Perform other duties as assigned. Guest Experience Ensure all complaints during shift are solved and logs all in log book for further follow up; Monitor standards of guest facilities and services; Assist when necessary with menu and wine list creation; Answer the telephone and take room service orders as per brand standards. Deliver orders as per standards; Correctly enter all pertinent information of an order including special items, cooking meat instructions, no seasoning, etc.; Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant for bar guests if applicable; Set-up meetings rooms for client meetings and events; Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable; Alert management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction; Welcome guests and respond to requests in a prompt and professional manner. Responsible Business Supervise the maintenance of service equipment; Maintain a clean, neat and well-organized work area; Check the working condition of equipment and machinery in accordance with specifications; Report to supervisor all unsafe or malfunctioning equipment, safety hazards or any other maintenance and repair needs; Ensure all the HACCP procedures are in place. Financial Do and control product requisitions in order to have all the correct par stocks; Set up outlets including all supplies, linen and equipment. Perform pre and post shift side-work; Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during and at close of shift; Receive payments and process transactions according to established policies and procedures; give correct change; document voids on void balance sheet. Close checks to correct guest's room

  • Cozinheiro de 2ª

    2 semanas atrás

    Porto, Portugal Hospes Infante Sagres Tempo inteiro

    **Sou uma empresa**:Hospes Infante Sagres Pessoas - Promover o trabalho de equipa e serviço de excelência através das acções diárias e da interacção com os outros departamentos. Retorno Financeiro - Colaborar na recepção e armazenamento de encomendas; - Colaborar no controlo das despesas e diminuição dos desperdícios em todas as áreas do...

  • Reservations Agent Hospes Infante Sagres Porto

    2 semanas atrás

    Porto, Portugal Hospes Infante Sagres Tempo inteiro

    **Sou uma empresa**:Hospes Infante Sagres The first moment a guest contacts one of our hotels, they begin a genuinely memorable experience. As a Reservations Agent, you’ll not only be the person they rely on, you’ll also create the warm atmosphere that makes our guests feel at home in any location. Your day to day: People - Promote team work and quality...

  • Cozinheiros 1ª 2ª 3ª

    Há 5 dias

    Porto, Portugal Hospes Infante Sagres Tempo inteiro

    **Sou uma empresa**:Hospes Infante Sagres Pessoas - Promover o trabalho de equipa e serviço de excelência através das ações diárias e da interação com os outros departamentos. Retorno Financeiro - Colaborar na receção e armazenamento de encomendas; - Colaborar no controlo das despesas e diminuição dos desperdícios em todas as áreas do...

  • Bellperson (M/F) Hotel Infante Sagres

    2 semanas atrás

    Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro

    **Description**: **People** - Promote team work and quality service through daily communications and coordination with other departments. **Guest Experience** - Respond to all guests requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off loading the vehicle; - Assist incoming and outgoing guests with...

  • Hotel Infante Sagres F&b Supervisor

    1 semana atrás

    Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro

    Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As F&B Supervisor, by tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes. **Your day to day**: - **People** - In the absence of a Manager, conducts shift briefings to ensure hotel...

  • Financial Accountant Hospes Infante Sagres Porto

    2 semanas atrás

    Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro

    **Description**: As Financial Accountant you’ll forecast the financial operations of the hotel while managing hotel assets and ensuring a centralised accounting environment. **Your day to day** People Direct everyday financial activity, plan and assign work ensuring you always have the right staffing numbers Train colleagues to make sure they deliver...

  • Cozinheiros 1ª

    1 dia atrás

    Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro

    Description: Pessoas Promover o trabalho de equipa e serviço de excelência através das ações diárias e da interação com os outros departamentos. Retorno Financeiro Colaborar na receção e armazenamento de encomendas; Colaborar no controlo das despesas e diminuição dos desperdícios em todas as áreas do departamento; Colaborar na execução de...

  • Reservations & Revenue Analyst Hospes Infante Sagres Porto

    Há 2 dias

    Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro

    **Description**: The Revenue Analyst plays a key role in optimizing the hotel's revenue performance by analyzing market trends, monitoring competitive pricing strategies, and implementing data-driven pricing and inventory decisions. This position ensures the hotel maximizes revenue through effective yield management and forecasting, contributing to overall...

  • Copeiro (a) Hospes Infante Sagres Porto

    Há 7 dias

    Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro

    **Description**: Pessoas - Promover o trabalho de equipa e serviço de excelência através das acções diárias e da interacção com os outros departamentos. Experiência - Executar a limpeza e conservação de loiça fina e grossa, quer manualmente quer pela manuseamanto das máquinas de lavar. - Limpar o equipamento da cozinha, incluindo fornos,...

  • Front Office Manager

    1 semana atrás

    Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro

    **Description**: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you’ll deliver this through managing all aspects of the front office (for example guest registration, porter services, business center, telephone services, concierge services, and guest reservations). You’ll also...