Guest Services Officer
1 semana atrás
The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities. QUALIFICATIONS Minimum hiring, language and physical requirements to perform the job. Hiring Requirements: Minimum one-year experience in a customer contact position within the hotel field or related industry. Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including telephones, computers and copy machines. Completion of high school or basic education equivalency preferred. Must be willing to work onboard for 5-6 months. Language Requirements: Required to speak English clearly and distinctly. Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.
-
JR Guest Relations Officer
2 semanas atrás
Lisboa, Portugal Celebrity Cruises Tempo inteiroThe Junior Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every...
-
JR Guest Relations Officer
2 semanas atrás
lisboa, Portugal Celebrity Cruises Tempo inteiroThe Junior Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every...
-
Guests Service Support
Há 17 horas
Lisboa, Portugal Outsite Tempo inteiroGuest Support Services Specialist - Western European Time Location:Remote Company:Outsite Commitment:40 hours / week Start Date:February 2026 Contract Type:Independent Contractor Work Anywhere. Live Differently. Outsite supports a global community of remote workers, creatives, and entrepreneurs who choose to live and work differently. Our guests aren't just...
-
Guests Service Support
1 dia atrás
Lisboa, Lisboa, Portugal Outsite Tempo inteiroGuest Support Services Specialist - Western European TimeLocation:RemoteCompany:OutsiteCommitment:40 hours / weekStart Date:February 2026Contract Type:Independent ContractorWork Anywhere. Live Differently.Outsite supports a global community of remote workers, creatives, and entrepreneurs who choose to live and work differently. Our guests aren't just booking...
-
Guest Service
1 semana atrás
Lisboa, Portugal Altis Hotels Tempo inteiroGuest Service - Embaixador
-
Guest Communications Officer
Há 3 dias
Lisboa, Portugal Flex Living Tempo inteiro**Guest Communications Agent** **About us**: At Flex Living, we believe renting a home should be as easy as buying an item from Amazon, that means ensuring our guests have an abundance of choice and flexibility to cancel if their plans change. We aim to help landlords stop paying excessive management fees, and help renters live and work comfortably anywhere...
-
Guest Services Manager
2 semanas atrás
Lisboa, Portugal Staycity Group Tempo inteiroWelcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna We are on the...
-
Guest Services Manager
1 semana atrás
Lisboa, Lisboa, Portugal Staycity Group Tempo inteiroWelcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna We are on the...
-
guest relations manager
Há 6 dias
Lisboa, Portugal Luxury Hotel Tempo inteiroAbout the Role The Guest Relations Manager ensures every guest enjoys a personalized, intuitive, and memorable stay, consistent with ultra-luxury brand standards. Key Responsibilities Oversee all guest relations operations and VIP experiences. Anticipate guest needs and create tailored moments. Manage guest feedback and ensure proactive service recovery....
-
Guest Experience Internship
Há 17 horas
Lisboa, Portugal WOTELS Tempo inteiroProgram Objective: To provide interns with hands-on experience in guest experience management within a multi-unit hospitality group. Interns will develop skills in customer experience coordination, communication, feedback analysis, teamwork, and service quality, preparing them for future roles in hospitality, tourism, or guest experience management. Guest...
