Concierge and Conciergerie Expert

Há 3 dias


Lisboa, Lisboa, Portugal Meliá Hotels International Tempo inteiro
Serving as a Destination Expert
In this role, you will have the opportunity to serve as a destination expert, showcasing the best of Meliá Hotels International's properties to our guests. Working closely with the Head Concierge, you will help define and implement destination experiences that exceed customer expectations, providing personalized service and unique experiences that leave a lasting impression.

Key Responsibilities
The Concierge will be responsible for managing guest requests, applying upselling and cross-selling techniques, and researching innovative experiences to keep the hotel at the forefront. You will also need to participate in all Conciergerie operations, ensuring seamless customer experiences and exceeding expectations. To succeed in this role, you will need at least 2 years of experience in a similar position in a luxury hotel, high level proficiency in Portuguese and English, and excellent knowledge of the destination.

Our Commitment to Equality and Diversity
Meliá Hotels International is committed to promoting equality and diversity throughout our organization. We believe that our employees' differences are what make us stronger, and we strive to create an inclusive work environment where everyone feels valued and respected. Our motto is 'Towards a sustainable future, from a responsible present', reflecting our commitment to sustainable growth and social responsibility.

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