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International Telephone Support Professional
2 semanas atrás
The Perfect Candidate
We are looking for a talented and customer-focused individual to join our team as a German-speaking Customer Advisor. If you have excellent communication skills, a keen interest in design, and thrive on interacting with people remotely, we would love to hear from you.
About the Role
In this role, you will be responsible for providing exceptional customer service and support via telephone and written communication.
Your Key Responsibilities
- Address customer inquiries and concerns in a timely and effective manner.
- Provide assistance with orders, deliveries, payments, and returns.
- Offer product recommendations and advice to customers.
- Engage in cross-selling and upselling activities to increase sales.
About Us
PVH is a global fashion company with a rich history and commitment to excellence. Our brands include Calvin Klein and Tommy Hilfiger, and we operate in over 40 countries with a dedicated workforce of 36,000.
What We Offer
- A competitive salary and bonus structure.
- A comprehensive relocation package including assistance with registration in Portugal, initial flight expenses, and accommodation in Lisbon.
- The opportunity to work with a dynamic and international team.
- Ongoing training and development opportunities.