Customer Support Specialist in Athens, Greece
Há 3 dias
At Headhunt International, we offer a unique opportunity for experienced customer service professionals to join our team in Athens, Greece. Competitive Salary: €45,000 - €60,000 per annum. Our client provides excellent opportunities for individuals to work with the world's leading tech companies. If you wish to experience working in the world of computer software, consumer electronics, and online platforms, this is your chance to join our Customer Service & Support Team. We strive to turn every customer into a happy customer by providing exceptional support and resolving their issues efficiently.
About the RoleWe are looking for a highly skilled and motivated individual who can identify customers' needs and deliver appropriate solutions, including sales. Responsibilities may include guiding customers facing issues related to billing inquiries, handling transactions, and providing resolution to inquiries in a timely manner. You will also assist customers to place an order and related issues, answer customers' inquiries, and troubleshoot or escalate technical issues that they face. Additionally, you will assist customers with account issues and follow standard diagnostic procedures with an emphasis on handling frequently asked questions effectively.
Requirements- Fluent Danish language skills
- Excellent communication skills
- Sales experience with consumer products and services will be an asset
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
Headhunt International offers complete support to help you ease your relocation to Greece. Our company provides competitive monthly salaries, 2 extra salaries per year, health care benefits, numerous other discounts, and full training by certified instructors. We foster diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
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