Senior Business Analyst for CRM Implementation
Há 1 mês
Company Overview
Alter Solutions Portugal is a leading IT consultancy firm, driving digital transformation across various industries. With a strong presence in twelve countries, our global community of experts delivers innovative solutions to clients worldwide. As a certified Great Place to Work, we foster a collaborative environment that encourages growth and excellence.
Our Nearshore IT center in Portugal serves as a hub for projects with renowned international clients. We partner with over 120 clients, leveraging the expertise of our team of over 500 professionals.
Job Responsibilities
Key tasks for this role include:
- Maintaining the product backlog
- Developing requirements and writing user stories
- Prioritizing requirements in collaboration with the team
- Facilitating close communication with our service partner
- Serving as the primary point of contact for inquiries related to placed requests
- Leading Backlog Refinement meetings
Required Skills
Must-have qualifications include:
- Experience with Microsoft Dynamics or CRM
- High-level expertise in Business Analysis skills
- Experience in software development and process analysis
Nice-to-have skills include:
- Good understanding of requirement elicitation processes
- Practical experience in requirement engineering
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