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Automotive Technical Solutions Specialist
2 meses atrás
About the Role
We are seeking a highly skilled Automotive Technical Solutions Specialist to join our team in Lisbon. This is an exciting opportunity for a technical professional to utilize their expertise and passion for automotive technology to deliver exceptional support to our customers.
Key Responsibilities:
- Provide advanced technical assistance to dealerships and service centers, ensuring prompt and effective resolution of complex issues.
- Communicate effectively with customers to understand their concerns and provide tailored solutions, fostering strong relationships and driving customer satisfaction.
- Analyze technical data and utilize diagnostic tools to identify and resolve technical problems, staying up-to-date with the latest developments in automotive technology.
- Maintain detailed records of customer interactions, technical issues, and solutions provided, contributing to the continuous improvement of our services.
- Contribute to the development and updating of technical documentation, manuals, and troubleshooting guides, enhancing the knowledge and skills of our team and customers alike.
Requirements:
- Medium-high English level (B2-C1)
- High proficiency in Portuguese (C2 - native)
- Minimum 2 years of experience as a Technical Support (automotive industry) or similar experiences (Automotive technical trainer / Master technician / Flying doctor)
- Mechanical engineering degree highly valued
What We Offer:
- A dynamic and collaborative work environment, with opportunities for growth and development.
- A global vision of the automotive sector, interacting with customers, suppliers, consultants, and dealers.
- A competitive salary range of €45,000-€65,000 per annum, depending on experience, plus benefits and incentives.
About Us:
At MSX International Inc., we empower Movers and Makers to thrive in our ever-changing world. With over 5,000 employees based in more than 80 countries, our teams provide industry-leading expertise that spans Parts, Accessories & Service Performance, Actionable Insights, Diagnostics & Repair Enhancement, Warranty and Repair Efficiency, Technical Information, Learning Solutions, and Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity.
