IT Operations Expert
Há 6 dias
About Phiture
Phiture is a leading company in the field of online charging systems and intelligent network services. We are dedicated to evolving operations to meet the demands of running our services networks and applications.
Job Overview
This role is part of our Online Charging Services team, focused on developing solutions that drive the success of Vodafone's Intelligent Network Services and Platforms. The successful candidate will be responsible for managing incidents and problems, developing software solutions with an emphasis on continuous operational improvement and efficiency, and supporting change management process in a complex network and services environment.
Responsibilities
- Manage and control service monitoring and incident response
- Develop automation to support operations activities
- Provide 2nd level of support and analyze root-cause for one or more related incidents
- Implement preventive solutions and develop temporary or long-term fixes
- Work as part of managed projects embracing agile methodologies
Requirements
- Degree in computer science or telecommunications, or other related field
- Knowledge of Online Charging Systems, RedHat/Linux environments, Oracle, Timesten and PostGreSQL database, Cloud Platform Technologies, and software architecture
- Experience in building complex and performant Oracle Queries and creating dashboards with relevant KPIs
- Knowledge of AGILE and DevOps methodologies, cloud technologies like Kubernetes and Helm, PowerBI, and proficiency in English and Portuguese
- Ability to handle multiple work assignments simultaneously and good critical thinking, problem solving, organizational, decision-making and communication skills
Estimated Salary Range
Roughly $80,000 - $120,000 per year, depending on location and experience.
Why Work at Phiture
As an IT Operations Expert at Phiture, you will have the opportunity to work with cutting-edge technology and collaborate with a talented team to deliver high-quality results. If you are passionate about operations and technology, this role may be the perfect fit for you.
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