IT Operations Leader

2 semanas atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

About Phiture

Phiture is a global company that enables businesses to run better by leveraging innovative cloud technologies.

Salary Range: €80,000 - €120,000 per year

Job Description:

  • Execute the IT Operations Cloud strategy, supporting the team on its hybrid operations journey
  • Drive the Solutions Management & Operations (SMO) strategy, portfolio, and innovation topics as part of the leadership team
  • Cooperate with stakeholders, establishing and extending the network with customers to help the team develop in its trusted advisor role
  • Drive agile principles, leading to more self-organization in the team, aligning with delivery units' strategies within CPIT
  • Shape the future of SMO, addressing the demand of a DevOps organization
  • Create an environment conducive to resilient and secure operations
  • Manage resources, resolve issues, and escalate management, ensuring defined SLAs & KPIs for operations and seamless operation across time zones
  • Supervise the trainee program for young talents

Requirements:

  • 5+ years of experience working with global teams in a leadership role with cultural sensitivity
  • Expertise in guiding a team through dynamic settings with rapidly evolving technology
  • Proven track record of 5+ years in SAP basis & cloud technology, preferably with hybrid operations experience
  • Experience with agile methodologies and ability to develop and lead a self-organized team
  • Excellent verbal & written communication skills in English language
  • Strong customer, result, and execution focus
  • Self-confidence & competency working under high pressure, making critical decisions, and interacting with senior management

About You

You will be a key member of our Solutions Management & Operations team, responsible for executing the IT Operations Cloud strategy and driving the SMO strategy. If you have 5+ years of experience working with global teams in a leadership role, expertise in guiding teams through dynamic settings, and proven track records in SAP basis & cloud technology, we encourage you to apply.


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