IT Operations Manager

Há 4 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

A career as an IT Operations Manager at a leading consulting firm offers exciting opportunities for growth and development.

About Us

Phiture is a multidisciplinary consultancy with a strong portfolio of services in finance, telecommunications, automotive, and more. We deliver innovative solutions to national and international clients.

About the Role

We are currently seeking an experienced Service Manager (m/f) to join our team. As a key member of our operations team, you will be responsible for managing global IT operations, project management, and technical teams. Your expertise in service providers, service management, and monitoring will be crucial in ensuring seamless service delivery.

What We Offer

We provide personalized support from your team, allowing you to grow professionally and personally. Our company culture values teamwork, proactivity, and time management. With us, you'll have access to exclusive discounts through our network of partnerships and enjoy social events with your colleagues.

Key Responsibilities

  • Manage IT operations and projects
  • Lead technical teams and work with service providers
  • Maintain cybersecurity knowledge and implement best practices
  • Monitor and report KPIs, setting SLA targets
  • Certification in ITIL is a plus

Requirements

  • 3-6 years of experience in global IT operations
  • Experience working with technical teams and service providers
  • Cybersecurity knowledge and ITIL certification (a plus)
  • Fluency in English and German (nice to have)

Compensation Package

The estimated salary for this position is around €45,000 - €60,000 per year, depending on your experience and qualifications.



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