Supervisor for Microsoft Team
Há 5 dias
Job Title: Supervisor for Microsoft Team
About the Role:
We are seeking a highly motivated and experienced Supervisor to join our Microsoft team. As a Supervisor, you will be responsible for ensuring the team's development, monitoring, and evaluation. You will motivate the team, manage daily operations according to internal policies, and ensure the accomplishment of Key Performance Indicators.
Responsibilities:
- Ensuring the team's development, monitoring, and evaluation;
- Motivating the team;
- Managing the team daily, according to internal policies;
- Ensuring the accomplishment of the Key Performance Indicators;
- Developing action plans for continuous improvement.
Requirements:
- Fluency in English (B2 minimum);
- Fluency in Portuguese (preferential);
- Fluency in other languages is a plus;
- Interest and passion for managing teams (experience is a plus);
- Solid experience in contact center, understands contact center business, trends, and sales.
Benefits:
- Excellent work opportunity in a dynamic leading multinational company;
- Possibility of cooperation with leaders in various industries;
- Investment in training and personal development;
- Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
- Health Insurance;
- Free language courses, sport activities, and organized events;
- Free healthy meals in the cafeterias, such as soup, bread, salad, and fruit.
About Microsoft:
Microsoft is an American multinational and one of the most known technologies companies in the world. It's best known for its software products, hardware products, and touchscreen computers. Microsoft aims to empower every person and every organization on the planet to achieve more.
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