Guest Relations Service Manager

Mission: Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.Represents property management in resolving any guest related situation.Manages the flow of questions and directs guests within the lobby.Serves as Guest Relations Manager and handles the tracking of...

.Como Guest Relations (M/F), ficará responsável por desenvolver e implementar o atendimento e acompanhamento dos clientes desde o check-in até a check-out, garantindo o cumprimento dos standards de serviço.Assumirá também um papel fundamental na resposta aos desafios e necessidades diárias dos clientes, na gestão de reclamações nos diferentes...

Job DescriptionWe are seeking a Guest Relations Executive to join our team at Scott Dunn, a luxury tour operator creating tailor-made vacations. The successful candidate will be responsible for enhancing the holidays of our guests by providing exceptional service, building relationships with hotel partners, and ensuring seamless operations.Key...

Job OverviewGreetings from Anantara Vilamoura Algarve Resort! We're seeking a Guest Relations Officer to join our team and provide unparalleled customer service. This role requires exceptional interpersonal skills, attention to detail, and a passion for delivering memorable experiences.About the RoleAs a Guest Relations Officer, you will be responsible for...

**Job Overview**We are seeking a skilled and charismatic individual to join our team at Scott Dunn, a luxury tour operator. The successful candidate will be responsible for delivering exceptional service to our guests.**Key Responsibilities:**Ensure all guests receive the highest level of service, facilitating restaurant bookings and activity requests.Liaise...

The Booking and Guest Relations Intern is a pivotal role in ensuring seamless operations and unparalleled guest satisfaction across all Silent Living Houses. As the face of guest relations and reservations, you will engage with our guests at every stage of their journey, from initial inquiries to post-stay follow-ups. Your primary mission is to ensure our...

O SANA Malhoa Hotel é um dos melhores hotéis de 4 * de Lisboa.Tem 185 quartos, 7 salas de reuniões, um Bar e um Restaurante e distingue-se pela sua decoração contemporânea e ambientes confortáveis, inseridos numa atmosfera de descontração e bem-estar.Para receber os nossos clientes e acompanhá-los da melhor forma no decorrer da sua estadia, estamos...

O SANA Malhoa Hotel é um dos melhores hotéis de 4 * de Lisboa.Tem 185 quartos, 7 salas de reuniões, um Bar e um Restaurante e distingue-se pela sua decoração contemporânea e ambientes confortáveis, inseridos numa atmosfera de descontração e bem-estar.Para receber os nossos clientes e acompanhá-los da melhor forma no decorrer da sua estadia, estamos...

O Hotel Baía em Cascais está em fase de recrutamento para a posição de Guest Relations / Concierge.Apostamos em oferecer turismo de qualidade e responsável em que a nossa equipa conta com um ambiente de igualdade, companheirismo e dinamismo. Entendemos que a gestão e a promoção do talento da nossa equipa são a chave para proporcionar experiências...

About the Role:We are seeking a skilled Guest Relations professional to join our team at Anantara Vilamoura Algarve Resort. As a key member of our Front Office team, you will be responsible for ensuring customer satisfaction and providing exceptional service to our guests.Responsibilities:Ensuring customer satisfaction through personalized...

Job OverviewThe Royal Caribbean Group seeks a highly skilled and experienced Luxury Guest Experience Manager to oversee the delivery of exceptional service to our esteemed guests. This key role is responsible for ensuring that every guest's needs are met, and their experience on board is nothing short of memorable.Main ResponsibilitiesEnsuring seamless...

The Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest's needs and...

Silent Living's commitment to excellence is reflected in the high standards we set for ourselves and our team members.The Booking and Guest Relations Manager is an integral part of our team, responsible for delivering exceptional guest experiences and exceeding expectations.Key Responsibilities:Manage reservations and payments efficiently, ensuring accuracy...

Located in the heart of Quinta da Marinha, the most exclusive area of the town of Cascais, the Sheraton Cascais Resort is the answer for all those looking for the best that the west coast of Europe has to offer.We are looking for a Guest Relations Agent IEFP Trainee (M/F).Responsibilities: · Provide upscale guest service experiences for clients throughout...

About the Role:We are seeking an experienced Booking and Guest Relations Intern to join our team at Silent Living. The ideal candidate will have excellent communication skills, be able to multitask effectively, and have a strong sense of teamwork.This is a fantastic opportunity to gain experience in the hospitality industry and work closely with guests from...

Arte de Bem Receber – Junta-te à Arte da HospitalidadeEstamos a preparar a inauguração de um espaço único onde a arte contemporânea e a hospitalidade de luxo se encontram.O MACAM, um luxuoso hotel 5 estrelas e museu de arte contemporânea em Alcântara, abrirá as suas portas no início de 2025.Este será um palco para momentos inesquecíveis, e...

**Company Overview**Scott Dunn is a luxury tour operator creating tailor-made vacations for discerning travelers. We pride ourselves on providing exceptional service and experiences that exceed our guests' expectations.**Job Description**The Guest Relations Executive will play a crucial role in enhancing the holidays of our guests by providing personalized...

We are currently looking for a Guest Relations to join our team. This role will be responsible for: Welcoming our customers; Managing appointments in our reservations system and organizing the cloakroom; Managing Jncquoi At Home requests and sales whenever necessary; Continuously building and improving our CRM database with all our customers' information...

GUEST RELATIONS . SEEN Lisboa by Olivier (M/F) | Tivoli Avenida Liberdade Lisboa HotelComo Guest Relations (M/F), irá apoiar a organização geral de Restauração do hotel para maximizar a satisfação dos hóspedes, o desempenho dos membros da equipa e os resultados comerciais.O que vai fazer?Promover e assegurar a satisfação dos hóspedes através da...

The Editory Collection Hotels é uma marca que se destaca pela criação de hotéis que se preocupam em servir os clientes, mas também proporcionam uma experiência contemporânea e um estilo de vida único.The Editory assenta em 4 pilares: Local, Arte, Sustentabilidade e Hospitalidade.Cada Editory é único, com um ambiente distinto. Hotéis onde todos os...