Digital Advertising Support Specialist for SMBs
Há 6 dias
Company Overview
Tel
eperformance Portugal is a leading provider of customer experience solutions in the digital age. With a presence in 25 countries, our company has established itself as a pioneer in technology applied to customer support and maintains the highest security standards.
Job Description
We are seeking an experienced Digital Advertising Support Specialist to join our team in Portugal. The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in Dutch and English (B2 level).
Key Responsibilities
- Provide exceptional customer service to small and medium-sized businesses (SMBs) across multiple channels: chat, email, and phone;
- Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
- Offer pre and post-sales support for all self-service products;
- Enhance client experience by providing product and tool support;
- Identify trends and solve problems facing multiple SMB clients;
- Resolve customer issues promptly, communicate progress proactively, and identify areas where clients can improve usage of our solutions;
- Provide vital product insights and feedback from customers to engineering.
Requirements
- Native Dutch speaker with good knowledge of English;
- Familiarity with online advertising products and social media;
- At least +1 year of working experience in a customer support related role;
- Flexibility, quick learning ability, and adaptability to evolving SMB needs;
- Availability Monday to Sunday, including rotating weekends;
- Experience in a Call Center environment or Customer Support role;
- Ability to multitask and work under pressure.
-
Lisboa, Lisboa, Portugal World Talent Selection Tempo inteiroRole Description: We are seeking a highly skilled Digital Advertising Support Specialist for our SMB clients in Lisbon. As a customer delight specialist for digital channels, you will play a crucial role in supporting small and medium-sized businesses (SMBs) grow across multiple platforms - chat, email, and phone.Your key responsibilities will...
-
Digital Advertising Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroAbout Teleperformance PortugalWe are one of the 25 best companies to work for in Europe, according to Great Place to Work. We have been recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine.Job DescriptionWe are seeking a Digital Advertising Support Specialist to join our team. As a key member of our...
-
Digital Support Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroAbout the RoleWe are looking for a highly motivated and customer-focused individual to join our team as a Digital Support Specialist. As a key member of our team, you will play a crucial role in supporting small and medium-sized businesses (SMBs) to grow their businesses through digital advertising.Key Responsibilities:Support SMBs in expanding their online...
-
Advertising Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro**Job Description:** We are seeking a Advertising Support Specialist to join our team in Lisbon, Portugal.**Key Responsibilities:**Provide timely and effective assistance with SMBs' advertising campaigns.Address post-sales inquiries and troubleshoot technical issues.Contribute to a positive and helpful environment, ensuring advertisers have the resources...
-
Customer Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroAt Teleperformance Portugal, we're seeking a talented Customer Support Specialist to join our team. As a key member of our digital marketing department, you'll play a vital role in supporting small and medium-sized businesses (SMBs) grow their online presence through targeted advertising.Your Key Responsibilities:Assist SMBs in navigating the digital...
-
Advertising Support Specialist
Há 15 horas
Lisboa, Lisboa, Portugal UR Jobs Tempo inteiroAt UR Jobs, we're seeking an experienced Technical Support Professional to join our team as a Advertising Support Specialist. As a pioneer in social interaction, Facebook has transformed networking for millions of users every day.About the RoleIn this role, you will deliver technical support with a B2B focus to help clients sustain and expand their...
-
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroTeleperformance Portugal is a pioneer in technology applied to customer support, offering integrated omnichannel solutions in 35 languages. We are seeking an exceptional Customer Service Representative to join our team in the digital advertising space.Job Description:We are looking for a highly skilled and empathetic individual to assist small and...
-
Digital Advertising Account Manager
1 dia atrás
Lisboa, Lisboa, Portugal World Talent Selection Tempo inteiroDigital Advertising Account ManagerWorld Talent Selection is looking for a highly skilled Digital Advertising Account Manager to join our team. As a Digital Advertising Account Manager, you will be responsible for managing client relationships and delivering results-driven digital advertising solutions. Your primary goal will be to expand the self-serve...
-
Social Media Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroWe are looking for a Social Media Support Specialist to join our team at Teleperformance Portugal. As a key member of our customer support team, you will be responsible for providing exceptional service to small and medium-sized businesses (SMBs) across multiple channels.**Job Summary:**We offer a unique opportunity to work with a leading multinational...
-
Digital Advertising Assistant
Há 6 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroJoin Our TeamWe are a dynamic and diverse team of professionals working together to deliver exceptional customer experience management solutions. We are committed to helping our clients succeed and making a positive impact on their business.Key ResponsibilitiesSupporting SMBs in growing their businesses through digital advertisingProviding assistance across...
-
Social Media Support Specialist
1 dia atrás
Lisboa, Lisboa, Portugal World Talent Selection Tempo inteiroAbout the Role:We are seeking a highly skilled Social Media Support Specialist to join our team at World Talent Selection. As a Social Media Support Specialist, you will be responsible for providing expert support to small and medium-sized businesses (SMBs) on our social media advertising platform. Your primary goal will be to help SMB clients achieve...
-
Social Media Support Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroAt Teleperformance Portugal, we are committed to delivering exceptional customer experiences through technology and innovation. As a Social Media Support Specialist - English Speaker, you will play a crucial role in supporting small and medium-sized businesses (SMBs) to grow their businesses through digital advertising.About the Job:We are seeking a talented...
-
Social Media Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroWe are looking for a highly skilled Social Media Support Specialist to join our team at Teleperformance Portugal. In this role, you will play a crucial part in supporting small and medium-sized businesses (SMBs) to grow their businesses through digital advertising.About the Role:This role involves engaging with clients across multiple channels, including...
-
Digital Advertising Advisor
1 dia atrás
Lisboa, Lisboa, Portugal World Talent Selection Tempo inteiroThe OpportunityThis role presents a chance to join a leading multinational company and contribute to its success in the online advertising industry.Main DutiesWork closely with SMB clients to understand their challenges and provide tailored support.Develop and implement effective strategies to promote self-serve advertising solutions among SMB clients.Engage...
-
Lisboa, Lisboa, Portugal World Talent Selection Tempo inteiroJob Description:As a Customer Service Representative for Online Advertising at World Talent Selection, you will play a crucial role in supporting small and medium-sized businesses (SMBs) to grow across multiple channels - chat, email and phone. Your primary responsibility will be to provide top-notch support to SMB clients, helping them navigate our online...
-
Digital Advertising Specialist
Há 13 horas
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob DescriptionWe are seeking a highly skilled Digital Advertising Specialist to provide technical support to advertisers on major social media platforms. As a key member of our international team, you will be responsible for ensuring timely issue resolution and providing excellent customer service.Your Responsibilities:Provide support to small and...
-
Digital Advertising Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroRole OverviewWe are looking for a Digital Advertising Specialist to join our team in Lisbon. As a key member, you will be responsible for developing new marketing ideas and creating a significant impact on today's life.Main ResponsibilitiesYour main tasks will include:Building relationships with new and existing customers via telephone and emailIdentifying...
-
Customer Service Representative
Há 4 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroOur company, Teleperformance Portugal, is a leader in providing customer support and services. We are seeking a highly skilled Customer Service Representative to join our team in the digital advertising department. This role will be responsible for assisting small and medium-sized businesses (SMBs) in navigating the online and digital advertising space to...
-
Advertising Customer Success Specialist
Há 7 dias
Lisboa, Lisboa, Portugal UR Jobs Tempo inteiroCompany OverviewWe are UR Jobs, a leading tech company that is passionate about online advertising and new technology. We have transformed networking for millions of users every day.We are seeking a highly skilled Advertising Customer Success Specialist to join our team. As a Facebook Ads Support Professional, you will be responsible for delivering...
-
Digital Advertising Professional
Há 3 dias
Lisboa, Lisboa, Portugal BrightPathcompany Tempo inteiroLocation: Lisbon, PortugalEmployment Type: Full-timeLanguage Requirements: Native Czech + B2 English BrightPathcompany is seeking an experienced Advertising Sales Representative to join its team. In this role, you will play a key part in helping small and medium-sized businesses (SMBs) achieve their marketing goals through tailored advertising solutions.You...