Digital Advertising Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Job Description

We are seeking a highly skilled Digital Advertising Specialist to provide technical support to advertisers on major social media platforms. As a key member of our international team, you will be responsible for ensuring timely issue resolution and providing excellent customer service.

Your Responsibilities:
  • Provide support to small and medium-sized businesses via chat, email, and phone.
  • Convert email and chat inquiries into outbound calls to ensure timely issue resolution.
  • Assist advertisers with post-sales inquiries and troubleshooting related to advertising tools and services.
  • Identify trends and escalate issues as needed.
  • Work with multiple tools and platforms to ensure seamless support.
Requirements for the Role:
  • Fluent in Russian (C2) and English (B2 and higher), written and spoken.
  • Previous experience in customer support, digital marketing, or a related field is a plus but not obligatory.
  • Ability to analyze issues, identify solutions, and provide clear guidance.
  • Comfortable working in a fast-paced environment with frequent changes.
  • Ability to handle multiple requests efficiently across chat, email, and phone.
  • Valid work authorization for Portugal.

This is an exciting opportunity to gain experience in digital advertising while supporting businesses in their growth.



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