Digital Advertising Specialist
Há 5 dias
We are seeking a highly skilled Digital Advertising Specialist to provide technical support to advertisers on major social media platforms. As a key member of our international team, you will be responsible for ensuring timely issue resolution and providing excellent customer service.
Your Responsibilities:- Provide support to small and medium-sized businesses via chat, email, and phone.
- Convert email and chat inquiries into outbound calls to ensure timely issue resolution.
- Assist advertisers with post-sales inquiries and troubleshooting related to advertising tools and services.
- Identify trends and escalate issues as needed.
- Work with multiple tools and platforms to ensure seamless support.
- Fluent in Russian (C2) and English (B2 and higher), written and spoken.
- Previous experience in customer support, digital marketing, or a related field is a plus but not obligatory.
- Ability to analyze issues, identify solutions, and provide clear guidance.
- Comfortable working in a fast-paced environment with frequent changes.
- Ability to handle multiple requests efficiently across chat, email, and phone.
- Valid work authorization for Portugal.
This is an exciting opportunity to gain experience in digital advertising while supporting businesses in their growth.
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Digital Advertising Specialist
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