Digital Advertising Specialist

1 dia atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

About the Role: We are seeking a Digital Advertising Specialist to support small and medium-sized businesses (SMBs) in growing their online presence through effective digital advertising strategies.

Key Responsibilities:

  • Assist clients with their digital advertising needs, providing expert guidance on self-serve ad platforms.
  • Offer pre and post sales support, ensuring clients maximize the value of their advertising campaigns.
  • Provide technical product support to improve customer experience and resolve issues efficiently.
  • Communicate clearly and effectively across multiple channels to address client inquiries.
  • De-escalate customer concerns using strong soft skills and problem-solving abilities.
  • Maintain the highest levels of confidentiality and professionalism when handling sensitive client data.

Requirements:

  • Fluent in English (C1 minimum) with excellent verbal and written communication skills.
  • Empathetic and customer-focused approach to problem-solving.
  • Strong team player with a proactive and adaptable mindset.
  • Ability to handle sensitive information with discretion.
  • Fast learner with the capacity to quickly understand new tools and platforms.


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