Digital Advertising Specialist
1 dia atrás
About the Role: We are seeking a Digital Advertising Specialist to support small and medium-sized businesses (SMBs) in growing their online presence through effective digital advertising strategies.
Key Responsibilities:
- Assist clients with their digital advertising needs, providing expert guidance on self-serve ad platforms.
- Offer pre and post sales support, ensuring clients maximize the value of their advertising campaigns.
- Provide technical product support to improve customer experience and resolve issues efficiently.
- Communicate clearly and effectively across multiple channels to address client inquiries.
- De-escalate customer concerns using strong soft skills and problem-solving abilities.
- Maintain the highest levels of confidentiality and professionalism when handling sensitive client data.
Requirements:
- Fluent in English (C1 minimum) with excellent verbal and written communication skills.
- Empathetic and customer-focused approach to problem-solving.
- Strong team player with a proactive and adaptable mindset.
- Ability to handle sensitive information with discretion.
- Fast learner with the capacity to quickly understand new tools and platforms.
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