Digital Advertising Support Specialist

Há 3 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Digital Advertising Solutions:

As a Digital Advertising Support Specialist at Teleperformance Portugal, you will play a key role in helping small and medium-sized businesses (SMBs) succeed in the digital landscape. Our client, a social media brand, trusts us to provide top-notch support to their customers, and we're looking for talented individuals like you to join our team.

Your Responsibilities:

  1. You will assist SMBs in navigating the complex world of digital advertising, providing guidance on how to effectively reach their target audience;
  2. You will engage with clients through various channels, including chat, email, and phone, to offer timely and efficient support;
  3. You will help SMBs grow and maximize their use of self-serve advertising tools and platforms, ensuring they get the most out of our services;
  4. You will guide prospective SMB clients through our product offerings, explaining how digital advertising can meet their business needs;
  5. You will provide continuous assistance to existing clients, ensuring they receive the best possible experience with our tools and services;
  6. You will offer expertise in advertising products and tools to improve the client experience and optimize their advertising strategies;
  7. You will address client concerns, resolve technical problems, and provide solutions to improve their experience with advertising tools;
  8. You will share knowledge on effective advertising strategies, tools, and techniques to drive client success;
  9. You will build and maintain positive relationships with clients to foster long-term satisfaction and retention;
  10. You will collaborate with team members and provide feedback to improve customer service processes and product offerings.

What We Offer:

  • An exciting opportunity to work in a dynamic and multicultural environment;
  • A chance to develop your skills and expertise in digital advertising;
  • A comprehensive training program to ensure your success;
  • A competitive salary and benefits package;
  • The opportunity to work with a global leader in customer experience management;
  • A fun and supportive team environment.

About Teleperformance Portugal:

Teleperformance Portugal is a leading provider of customer experience management solutions, trusted by some of the world's most renowned brands. With over 12,000 employees from 111 nationalities, we provide services in 35 languages, leveraging our expertise in technology and customer support to deliver exceptional results.



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