Dutch Customer Support Representative
4 semanas atrás
Work International is seeking a highly skilled Dutch Customer Support Agent to join our team in Lisbon. As a key member of our Customer Care team, you will play a vital role in providing exceptional customer service to clients from around the world.
Key Responsibilities- Handle customer inquiries via email, chat, and phone in a friendly, effective, and professional manner
- Collaborate with colleagues to resolve customer issues and provide solutions
- Communicate with customers in a clear and concise manner, ensuring their needs are met and exceeded
- Work in a fast-paced, dynamic environment, adapting to changing needs and priorities
- Fluency in Dutch (C2 level) and good knowledge of English (B1-B2 level)
- Computer skills, including basic skills and advanced skills like coding (preferential)
- Good analytical skills, logical thinking, and excellent communication skills
- Proactive and quick learner, able to adapt to evolving needs
- Ability to multitask and work under pressure
- EU citizenship or work permit for Portugal
- Complete relocation package, including a refundable airline ticket and free accommodation in our company apartment
- Fixed monthly salary and bonus
- Contract focused on a long-term relationship
- Free Portuguese language lessons
- Private Health Insurance
- Professional growth development opportunities
- Special HR team organizing events, sports tournaments, parties, and trips
Living in Portugal offers many advantages, including a warm climate, the Atlantic ocean, mountains nearby, a low crime rate, and a relatively low cost of living. Medicine and education are well developed here, and residents are offered tax exemptions.
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