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Technical Operations Specialist

2 meses atrás

Lisboa, Lisboa, Portugal Bnberry Tempo inteiro

Bnberry is seeking a highly skilled Technical Operations Specialist to join our innovative technology team. This role involves managing HubSpot integrations, data synchronization, and automations to enhance the efficiency of our sales and operations teams.

Key Responsibilities
  • HubSpot Integration Expertise: Lead the design, implementation, and management of HubSpot integrations to ensure seamless data synchronization and automation across platforms.
  • Collaborative Approach: Work closely with sales and operations teams to refine external tool flows, including data warehouses, KPI tracking automation, and BI tooling, to optimize performance and insights.
  • Innovative Problem-Solving: Proactively identify, develop, and implement new use-cases that propel organizational efficiency, moving beyond mere connections to achieve meaningful integrations.
  • Documentation and Training: Responsible for creating and maintaining documentation to promote the internal adoption of automation, dashboards, and operational flows, enhancing organizational literacy and utilization.
  • Custom Application Development: Engage in the development of small workflow and internal tooling applications using platforms like Retool to craft bespoke solutions addressing specific operational needs.

Requirements

  • Coding Proficiency: Basic coding skills with experience in databases, APIs, and Google Big Query.
  • CRM Experience: Experience with HubSpot or similar CRM platforms, with an understanding of integration and automation mechanisms.
  • Internal Tool Development: Previous experience working with Retool or similar platforms is highly advantageous, enabling the development of internal tools and workflows.
  • Collaborative Mindset: Demonstrated ability to work collaboratively with cross-functional teams, driving towards common goals and operational efficiencies.
  • Process Improvement: A proactive approach to identifying and implementing process improvements, with a keen eye for detail and a passion for innovation.
  • Preferred Qualifications: A degree in Computer Science, Engineering, Information Systems, or a related field is preferred.

Benefits

  • A competitive salary of $80,000 per year, along with performance-based bonuses.
  • A generous paid time off and holiday schedule.
  • Opportunities for professional development and career growth.
  • A collaborative and inclusive work environment.