French Speaking Customer Service Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

This role involves collaborating with legal professionals, regulatory bodies, and National Enforcement Bodies (NEB) to ensure compliance with passenger rights regulations.

Key Responsibilities:

Communicate with lawyers, legal officers, and NEB representatives to resolve passenger rights issues.

Ensure transport operators comply with regulations enforced by NEB in various countries.

Handle claims and disputes, ensuring proper processes are followed and that they are resolved efficiently.

Maintain strict confidentiality, particularly regarding client identities.



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