French-Speaking Beauty Customer Service Representative
Há 7 dias
Customer Service Job Description
We are looking for a French-speaking Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers in the cosmetics industry.
Key Responsibilities:
- Manage after-sales inquiries, including handling online orders, processing refunds, and resolving issues.
- Address customer complaints and escalate cases when needed.
- Respond to product-related inquiries and offer expert advice on cosmetics.
- Engage in upselling and cross-selling to enhance customer satisfaction and boost loyalty.
Requirements:
- C2-level French (spoken and written)
- B2-level English
- Must reside in Portugal (between Coimbra and Algarve)
- EU citizenship or residence permit for Portugal
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Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob OverviewAt Cross Border Talents, we're seeking a skilled Customer Service Representative to provide exceptional service to our French-speaking clients in the beauty sector. As a remote agent, you'll be the first point of contact for customers, ensuring their inquiries are resolved efficiently and to their satisfaction.Key ResponsibilitiesProvide...
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Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the Role: We are seeking a highly skilled French-speaking Customer Support Representative to join our team at Cross Border Talents.Responsibilities: As a Customer Support Representative, you will be the first point of contact for our customers, providing top-notch service and resolving their inquiries in a timely and effective manner.Key Requirements:...
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