Customer Service Representative

2 semanas atrás

Lisboa, Lisboa, Portugal Work International Tempo inteiro

Work in Lisbon as a Customer Support Agent


Do you want to work in a vibrant and charismatic city with a glorious climate, lively nightlife, historic monuments, and a range of activities that will entertain visitors of all ages and dispositions?


Lisbon is a fantastic place to live and work. As a customer support agent, your role will be to handle customer issues via email, chat, and phone. You will work with some of the world's most respected brands.


About the Job

This is an excellent opportunity for those who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer service. You will be part of an extremely driven team in awesome Portugal.



  • Be creative, friendly, and solution-oriented with customers and colleagues
  • Understand the need to meet expectations, rise above them, and go that extra mile for customers
  • Show a flexible approach to working in a changing and fast-growing environment
  • Work with some of the world's most respected brands

What We Offer


We offer a complete relocation package including refunded airline ticket, free accommodation in our company apartment throughout employment, fixed monthly salary plus bonus, contract focused on long-term relationship, free Portuguese language lessons, private health insurance, professional growth development opportunities, special HR team organizing events, sports tournaments, parties trips, and free support from the Employee Relations department during hiring process.


About Us

Our client is a global leader in outsourcing providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide.


Requirements

To be successful in this role, you must be fluent (C2 level) in Finnish, have good knowledge of English (B1-B2 level), possess computer skills, have good analytical skills and logical thinking, excellent communication skills: verbal, written, listening skills, be proactive and quick learner, able to adapt and continuously evolving needs, ability to multitask and work under pressure, and EU citizenship or work permit for Portugal.


Benefits of Working in Portugal

Living in Portugal offers many advantages: warm climate, Atlantic ocean, mountains nearby, low crime rate, and relatively low cost of living. Medicine and education are well developed here, and residents are offered tax exemptions. Employers must also pay employees a meal allowance for each workday, which we pay through a special card or ticket making it tax-free.


The Estimated Salary for This Position Is €25,000-€35,000 Per Year

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