Spare Parts Coordinator

4 semanas atrás


Santa Maria da Feira, Portugal Sidel Tempo inteiro

Spare Parts Coordinator

About the Role

We are seeking a highly skilled Spare Parts Coordinator to join our team at Sidel. As a key member of our Spare Parts Administration team, you will play a crucial role in ensuring the efficient execution of the quote-to-cash process for Sidel spare parts sales.

Key Responsibilities

  • Understand and analyze client needs to propose tailored solutions
  • Ensure all unidentified spare parts needs are addressed by the relevant department
  • Update our Enterprise Resource Planning (ERP) system accordingly
  • Prepare and manage spare parts offers
  • Collaborate with Project Managers to establish parts lists per equipment
  • Execute and follow up on administrative and logistics operations for parts shipping
  • Handle customer non-conformities with the support of relevant departments
  • Participate in the continuous improvement of our service
  • Ensure the replacement of Spare Parts Administrators during their absences

Requirements

  • Customer Relationship Management
  • Logistics management
  • Sales administration services
  • Machine knowledge
  • Office automation
  • English language proficiency
  • Customer orientation
  • Organization
  • Problem-solving skills
  • Teamwork skills
  • Results-oriented
  • Effective communication

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