Spare Parts Coordinator
4 semanas atrás
Spare Parts Coordinator
About the Role
We are seeking a highly skilled Spare Parts Coordinator to join our team at Sidel. As a key member of our Spare Parts Administration team, you will play a crucial role in ensuring the efficient execution of the quote-to-cash process for Sidel spare parts sales.
Key Responsibilities
- Understand and analyze client needs to propose tailored solutions
- Ensure all unidentified spare parts needs are addressed by the relevant department
- Update our Enterprise Resource Planning (ERP) system accordingly
- Prepare and manage spare parts offers
- Collaborate with Project Managers to establish parts lists per equipment
- Execute and follow up on administrative and logistics operations for parts shipping
- Handle customer non-conformities with the support of relevant departments
- Participate in the continuous improvement of our service
- Ensure the replacement of Spare Parts Administrators during their absences
Requirements
- Customer Relationship Management
- Logistics management
- Sales administration services
- Machine knowledge
- Office automation
- English language proficiency
- Customer orientation
- Organization
- Problem-solving skills
- Teamwork skills
- Results-oriented
- Effective communication
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