German Technical Support Expert

Há 3 dias


Faro, Portugal Atlean World Tempo inteiro

We are seeking a highly skilled and proficient German speaking Technical Support Specialist to join our team at Atlean World.

Why this role is perfect for your career growth:

  • Enjoy a work-life balance with remote work options in Portugal
  • Represent a world-renowned software manufacturer
  • Fast-track your professional development with numerous opportunities

A day in the life:

You will be responsible for providing exceptional technical support to corporate customers and partner companies, communicating effectively in both German and English.

Your key tasks will include:

  • Assisting clients with technical queries via phone and email
  • Solving complex technical issues in collaboration with IT administrators and managers
  • Identifying process improvements and providing feedback to relevant teams

Requirements:

To succeed in this role, you must possess:

  • Fluency in German, with good English language skills
  • A minimum of 1 year of experience in technical support or system administration
  • Customer service expertise, with excellent communication skills

What we offer:

In return for your expertise, we provide:

  • A competitive salary range of €18,500 - €20,500 per annum
  • The opportunity to live in Portugal and work remotely
  • A 12-month renewable contract with opportunities for growth
  • Meal vouchers, equivalent to two extra salaries, as part of our Portuguese benefits package
  • Private health insurance after six months of employment
  • A full-time position with a fixed schedule

About us:

Atlean World is a dynamic and innovative company that values its employees and strives to create a supportive and inclusive work environment.



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