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Service Performance Manager
1 semana atrás
We are seeking a highly skilled Service Performance Manager to join our team at Match Profiler. As a key member of our organization, you will be responsible for driving the delivery of high-quality services to our clients.
About Our CompanyMatch Profiler is an Information Systems consultant with a strong presence in the national and international market since 1999. Our multidisciplinary skills and IT expertise enable us to contribute, optimize, and progress with our clients.
ResponsibilitiesThe successful candidate will be responsible for:
- Service Delivery: Ensure the timely and successful delivery of services to our clients.
- Process Improvement: Identify areas for improvement and implement changes to enhance service delivery.
- Team Leadership: Provide guidance and direction to teams to ensure successful project delivery.
To succeed in this role, you will need:
- A Bachelor's degree in Information Technology, Computer Science, or a related field.
- More than 3 years of professional experience as a Delivery Manager.
- Jira, MS Project, MS Office, and Service Catalog proficiency.
- PMP Certification.
- Fluent English language skills.
We offer a range of benefits to our employees, including:
- Personalized support from your colleagues.
- A manager who considers your motivations and suggestions.
- Celebrations of victories together.
- An HR and Support Team always available to help.
- Constant feedback on your work.
- Access to exclusive discounts through our network of hundreds of partnerships.
- Many gatherings and social events.
