Multilingual Technical Support Specialist for a Global Automotive Client
Há 5 dias
Are you looking to start or advance your career in IT/ Tech Support in the vibrant city of Brno, Czech Republic? Our partner offers exciting opportunities to work on digital transformation projects with global multinational companies. In this role, you will be part of an international team providing technical/administrative support to a leading automobile manufacturer.
Key Responsibilities:
- Remote technical/administrative troubleshooting of accounts, systems, applications, and equipment
- Coordination and communication via phone, email, chat, and ticketing tool (ServiceNow) with clients and professional technicians (L2 support)
- Participation in a dynamic and innovative company environment
Requirements:
- Fluent English and Spanish language skills
- Ability to handle incoming inquiries successfully and provide useful guidance
- Multitasking and problem-solving skills
- Familiarity with Windows, VPN, Office 365, Citrix, and ticketing tools
What We Offer:
- Long-term and stable cooperation
- Performance bonus
- Financial appraisal for referring friends and acquaintances
- Monetary compensation for night shifts and holidays
- Meal allowance
- Multisport card
- Organized training sessions and upskilling courses
- 25 days of paid leave
- Brand new offices in the heart of Brno
About Brno:
Brno is a charming international city with a rich history, culture, and beautiful nature. The city boasts a good infrastructure, proximity to other European cities, and affordable living costs. You will have the opportunity to experience the unique blend of traditional and modern attractions that Brno has to offer.
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