Salesforce Service Cloud Developer
1 semana atrás
Job Description:
Richemont is a leading luxury goods company seeking a talented Salesforce Service Cloud Developer to support the delivery of client engagement solutions and applications to its Maisons. The successful candidate will be part of the Richemont LNR Technology Client Engagement Area Team, working in a global environment with highly distributed teams in different countries and time zones.
Main Responsibilities:
- Design, develop, and implement customized solutions within the Salesforce Service Cloud platform.
- Collaborate with stakeholders to gather and analyze business requirements and translate them into technical solutions within Salesforce Service Cloud.
- Customize and configure Salesforce applications, including workflows, process builder, validation rules, and security controls.
- Develop Apex classes, triggers, and controllers to extend the functionality of Salesforce and integrate with other systems.
- Design and build Lightning components and applications using Salesforce Lightning Framework.
- Conduct thorough testing of Salesforce implementations to ensure quality and adherence to specifications.
- Perform data migration and data cleansing activities as required.
- Provide technical support and troubleshoot issues related to Salesforce implementation and integration.
- Stay updated with the latest Salesforce features and enhancements and evaluate their applicability to our organization.
- Collaborate with cross-functional teams to identify and implement system improvements and best practices.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience as a Salesforce Developer, including expertise in Salesforce configuration, Apex programming, and Lightning components.
- Salesforce Developer certification (such as Salesforce Certified Platform Developer I or II) is a must.
- Proficient in Salesforce development tools and technologies, such as Visual Studio Code, Salesforce DX, and Salesforce APIs.
- Familiarity with integration patterns and tools for integrating Salesforce with external systems.
- Experienced in Agile delivery.
- Solid understanding of Salesforce data model, security model, and best practices.
- Excellent problem-solving and debugging skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
- Ability to work in a complex, fast-paced, distributed environment with high expectations.
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