Salesforce Service Cloud Engineer
2 semanas atrás
Aqui somos #SangueLaranja, a transformative experience awaits you. With 17 years of market presence, we've been side by side with our clients, providing experiences that change lives. Our ecosystem of technology and innovation has expanded globally, with presence in Europe and the UK, including offices in Portugal, London, Dubai, and the Netherlands.
Our CultureWe believe in the practice of sharing culture, community sense, and the power of knowledge transformation. Our initiatives and social actions promote development, such as the Orange Juice tech community, our training program, leadership school, and partnerships with NGOs and Edtechs. At FCamara, diversity, respect, and ethics are non-negotiable and part of our DNA.
Key Responsibilities- Develop custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components, and other programming languages and frameworks.
- Participate in the complete application life cycle from technical design, architecture, development, testing, and deployment of high-quality Salesforce solutions using coding best practices.
- Communicate and collaborate with other technical resources like architects, admins, configuration experts, and stakeholders regarding status, risks, and any technical issues.
- Apply best practices in your developments and challenge solution designs from other software engineers/developers in the team.
- Ensure functional and technical health of features developed by your peers by cross-testing among the development team and being involved in all test phases.
- Bachelor's or Master's degree in information technology or computer science or equivalent experience.
- Minimum 2 years of experience in Salesforce development, ideally with exposure to call-center solutions.
- Salesforce certifications (Salesforce Developer 1 and 2, Service Cloud Consultant, Salesforce Administrator, super badges).
- Strong technical knowledge of Salesforce products (ability to investigate and debug issues).
- Proficiency in programming languages and frameworks relevant to Salesforce development (e.g., Apex, Java, JavaScript).
- Excellent problem-solving, communication, and leadership skills.
- Strong knowledge of Agile methodology, experience with Jira and Confluence suitable.
- Previous exposure to test automation technologies and best practices is a plus.
- Excellent proficiency in English.
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