Business Development Associate

Há 6 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

Sword Health is a pioneering digital healthcare company on a mission to transform the way people recover from pain.

Our groundbreaking solution pairs licensed physical therapists with artificial intelligence-powered digital therapists to help individuals overcome chronic and post-surgical pain more efficiently and effectively. We're dedicated to reducing U.S. healthcare costs by making it simple for people to recover at home, without resorting to imaging, surgeries or opioids.

We're seeking an Operations Associate to play a leading role at Thrive, our core vertical, and be responsible for:

  • Conducting in-depth data analysis to identify opportunities for program improvement
  • Building detailed dashboards with high data integrity to monitor business performance on a daily basis
  • Designing and implementing new processes and training standards to elevate program quality and consistency
  • Owning our main member engagement KPIs and striving to achieve ambitious goals with grit and perseverance
  • Shaping our strategy to take our program's effectiveness to the next level
  • Collaborating with cross-functional teams to align operations strategies with organizational goals
About You
  • A background in a highly quantitative field, such as engineering, data analytics, mathematics or economics
  • 2+ years of experience in data analytics, consulting, banking or a fast-growing startup
  • Extensive experience on Looker, SQL and Google Sheets, ideally in programming
  • Demonstrated ability to independently lead complex projects with cross-functional teams, delivering measurable impact
  • A strong bias towards execution, a hands-on approach and the ability to adapt quickly as priorities shift
  • Sound critical-thinking, sharp analytical ability and clear communication skills
  • A proactive, self-start attitude that allows you to drive change independently


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