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IT Customer Service Professional
1 semana atrás
We're seeking a skilled Technical Software Support professional to join our dynamic team at Blu Selection. In this challenging and rewarding role, you'll provide expert technical support and product advice to customers across various channels.
Key ResponsibilitiesYour key responsibilities will include:
- Providing technical assistance and product advice to customers via phone, email, and social media
- Documenting case information and ensuring excellent customer satisfaction
You'll work closely with our international team to deliver top-notch support and services that exceed our customers' expectations.
RequirementsTo succeed in this role, you'll need:
- Customer service orientation and excellent communication skills
- A proactive approach and ability to work collaboratively as part of a team
- Good command of English (Italian native speakers welcome)
We offer a competitive compensation package, including:
- A one-year contract with the option to renew annually
- Full-time employment with rotating shifts (Mon-Fri, 8 AM - 6 PM)
- Salary conditions: €950 gross/month including free accommodation or €1200 gross/month excluding accommodation
- Reimbursement of initial flight expenses after 9 months, airport pick-up, and yearly two-way flight ticket back to your home country within the EU
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
- Private health insurance included from the first day of contract signature
